Aljean Marquis
Dayton,Nevada
Overview
15
15
years of professional experience
Work History
Air Medical Communication Specialist
REMSA/Care Flight
03.2025 - Current
VIP and Hotel Shift Manager
Caesar’s Entertainment
Stateline, Nevada
04.2013 - 12.2022
- Supervise from 8 up to 30 employees, including supervisors, leads, and agents.
- Coordinate scheduling, oversee daily operations including housekeeping and front desk.
- Deal with guest complaints, room rates, and casino VIP activities.
- Check-in guests, provide guest service, count and balance banks, review players and play, answer calls, and assist with reservations.
- Work with surveillance and security.
- Coach and train employees.
- Interview, test, and hire applicants.
- Approve and enter employees’ time.
- Meet targets for upselling.
- Provide hands-on management, oversee all hotel operations and assist in different departments where necessary, including luggage handling and stocking supplies.
- Harrah’s Lake Tahoe
Host Rewards, Events and Promotions
Red Hawk Casino
Shingle Springs, California
02.2012 - 04.2013
- Supervise employees, coordinate scheduling, and coach and train employees.
- Interview, test, and hire applicants.
- Approve and enter employees’ time.
- Oversee daily operations including housekeeping and front desk.
- Deal with guest complaints, room rates, and casino VIP activities.
- Check-in guests, provide guest service, count and balance banks, review players and play, answer calls, and assist with reservations.
- Work with surveillance and security.
- Meet targets for upselling.
- Provide hands-on management, oversee all hotel operations and assist in different departments where necessary.
Timeline
Air Medical Communication Specialist
REMSA/Care Flight
03.2025 - Current
VIP and Hotel Shift Manager
Caesar’s Entertainment
04.2013 - 12.2022
Host Rewards, Events and Promotions
Red Hawk Casino
02.2012 - 04.2013