Aljon Viray
Sunnyvale,CA
Summary
Information Technology Associate with 3 years of comprehensive experience in DevOps and Service Reliability Engineering support, with proven team and project management capabilities. Adept at interfacing and debugging with stakeholders of varying time zones and technical backgrounds. Preference for planning ahead with detail-oriented tasks and timelines, while still allowing for flexibility to deal with unexpected issues.
Overview
3
3
years of professional experience
Work History
Senior Information Technology Associate
Infosys
07.2021 - Current
- Providing high-quality DevOps support to 600+ internal stakeholders and third-party vendors across global time zones for Apple.
- Debugging issues with applications and infrastructure by analyzing Java code, Grafana metrics, and Splunk logs, leading to permanent solutions for user issues.
- Managed and set up EKS clusters, Load Balancers, EC2 nodes, and other AWS cloud technologies for internal application teams.
- Facilitating rapid migration efforts for large-scale business infrastructure into AWS accounts and new data-centers, improving security, performance, and cost efficiency.
- Demonstrated ability in self-learning and adopting new technologies to deliver critical, time-bound solutions when faced with novel problems.
- Delegating and discussing tasks to 5+ global team members using Agile methodology for more than 20 support ticket fulfillment and infrastructure change tasks per day.
- Reviewing Sprint plans using Wrike to track planned activities and hours of effort.
- Writing detailed support documentation to assist both users and other internal DevOps teams.
Education
Bachelor of Science - Computer Science
University of California, Irvine
Irvine, CA06.2021
Skills
- Python
- Java
- SQL
- AWS
- Kubernetes
- Linux CLI (ie Bash)
- Jetty
- Ansible
- Splunk
- GitHub
- IT Incident Management
Websites
Availability
Open to Remote / Hybrid Work
Personal Projects
"Project MAGGIE"
08/2020 - Present
Co-Inventor / Unity Mobile App Programmer
- Partnered with a medical industry director to invent and patent a Unity-based mobile application.
- Employed licensed third-party libraries and projects to accelerate software development process.
- Engaged in ongoing efforts to gain seed funding and commercialization advice through programs, specifically Vanderbilt University's NSF I-Corps program.
Timeline
Senior Information Technology Associate
Infosys
07.2021 - Current
Bachelor of Science - Computer Science
University of California, Irvine