Emil Douglas Talley
North Highlands,USA
Summary
Results-driven professional with a proven history of delivering high-quality work. Recognized for strong communication and collaboration skills, consistently contributing to team success and organizational objectives. Committed to exceptional service and continuous professional growth.
Overview
8
8
years of professional experience
Work History
Information Technology Associate
Department of Consumer Affairs
02.2023 - Current
- Managed AD accounts, Exchange 2020 email administration, and VPN access control.
- Provided remote and on-site support for laptops, virtual desktop infrastructure, printers, and mobile devices.
- Assist ServiceNow CMDB integration to enhance system efficiency.
- Executed BREEZE account creation for user access management.
- Sanitized computers to comply with DoD certification standards.
- Image computers to DCA specifications
Student Assistant – IT Ops & Support
Department of Justice
01.2017 - 01.2022
- Enforced Active Directory security policies while managing Microsoft Exchange 2016 mailboxes.
- Administered mobile devices through AirWatch, executing remote wipes and configurations.
- Conducted compliance testing and security audits for CLETS/CJIS systems to ensure adherence.
- Deployed storage tracking tools while monitoring secure server environments for optimal performance.
- Configured and managed CLETS test environments, ensuring operational integrity at all times.
- Executed CJIS regression tests to validate functionality of systems effectively.
- Managed user access for Law Enforcement Agency Web (LEAWEB) and CURES systems efficiently.
Education
A.S. - Information Technology
American River College
Sacramento, CA01.2022
Coursework - Computer Science
Sacramento City College
Sacramento, CA01.2017
Skills
- Active Directory
- Exchange 2016
- Exchange 2020
- ServiceNow
- AirWatch
- Microsoft 365 Admin
- GlobalProtect VPN
- CLETS
- Wireshark
- Remote Desktop Protocol
- TreeSize
- Absolute
- Breeze
- Adobe Creative Suite
- PowerShell
- Python
- Java
- HTML/CSS
- JavaScript
- Windows Server
- Kali Linux
- Ubuntu
References
Available upon request
Timeline
Information Technology Associate
Department of Consumer Affairs
02.2023 - Current
Student Assistant – IT Ops & Support
Department of Justice
01.2017 - 01.2022
A.S. - Information Technology
American River College
Coursework - Computer Science
Sacramento City College
Similar Profiles
Ray OmoregieRay Omoregie
Information Techology Specalist 1 at Department of Consumer AffairsInformation Techology Specalist 1 at Department of Consumer Affairs
Samiya ThibeadeauxSamiya Thibeadeaux
Licensing Analyst at Department of Consumer AffairsLicensing Analyst at Department of Consumer Affairs
Audrey BaileyAudrey Bailey
Office Technician at Department of Consumer AffairsOffice Technician at Department of Consumer Affairs
Pernia NasirPernia Nasir
Customer Service Representative at WalmartCustomer Service Representative at Walmart
Swati MehmiSwati Mehmi
Outpatient Pharmacy Technician at Kaiser PermanenteOutpatient Pharmacy Technician at Kaiser Permanente