Alla Dyadchenko
Boiling Springs
Summary
Dynamic logistics professional and co-owner of AB&D Express, LLC, adept at financial management and regulatory compliance. Proven expertise in report preparation and Microsoft Excel, coupled with exceptional customer service and empathy. Successfully ensured safety adherence and optimized operations, enhancing overall efficiency and client satisfaction.
Overview
1
1
Language
19
19
years of professional experience
Work History
Founder and co-owner of the logistics transportation
AB&D Express, LLC
Federal Way
01.2021 - Current
- Managed bookkeeping, including budgeting, billing, quarterly state taxes, and yearly federal taxes, to ensure financial accuracy and compliance
- Complied with FMCSA regulations by preparing quarterly and yearly IFTA reports, annual Heavy-Duty Tax, and renewing reports and licenses
- Ensured safety regulations adherence by updating clearinghouse and overseeing employee completion of required tests and training
- Generating monthly and quarterly mileage reports for required states
- Stay up to date on the latest laws and regulations from the FMCSA and IRS
Homecare Aid
DSHS of WA
Federal Way
01.2019 - 01.2020
- Assisted clients with daily living activities and personal care needs.
- Supported patient with daily activities including dressing, bathing, hygiene, meal preparation, appointments, shopping, and walks to enhance quality of life
- Delivered empathetic emotional support by actively listening to and addressing patient's needs
- Provided companionship and emotional support to enhance client well-being.
- Monitored client health and reported changes to healthcare professionals.
Cashier
Highline Community College
Des Moines
01.2008 - 01.2011
- Balanced cash drawer before and after shifts, ensuring accuracy against transaction receipts and payment methods
- Processed refunds by documenting transactions and adhering to store protocols to maintain compliance
- Replenished the shelves efficiently kept products available, prevented lost sales, and maintained smooth operations
- Managed and updated inventory databases using the internal control system, applying accurate UPC barcodes to maintain optimal stock levels
- Managed 20-30 incoming calls daily, addressing inquiries and resolving issues to enhance customer satisfaction
- Maintained empathy and problem solving: De-escalated frustrated customers by actively listening and providing tailored solutions
Education
Bachelor of Science - Accounting
WGU Online
4001 S 700 E Salt Lake City, UT 8410701-2026
Homecare Aid -
DSHS of WA
Federal Way, WA01-2019
High School Diploma -
Federal Way High School
Federal Way, WA01-2008
Skills
- Report preparation skills
- Microsoft Excel expertise
- Attention to detail
- Task prioritization
- Efficient task management
- Proactive problem-solving
- Critical thinking
- Customer service excellence
- Empathy in care
- Active listening
- Verbal and written communication
- Team collaboration
- Quick learning ability
- Organizational skills
- Adaptability and flexibility
- Adaptability and flexibility
Volunteer Experience
- Partnered with local and international leaders to adopt teaching methods to accommodate diverse learning styles (missionary Leadership)
- Mentored at-risk youth, providing emotional support, guidance, and conflict resolution (missionary leadership)
- Delivered clear, age-appropriate presentations and instructions to a group of 10 to 25 students (Sunday School teacher/Russian School teacher)
- Coordinated with a team of volunteers and church leadership to organize special events and holiday programs
- Organized the international club in High School, fostering a collaborative and engaging environment for 15 active members
Phone
253, 508-8192
Languages
Russian
Native/ Bilingual
Accomplishments
- Excellence Award, Marchn 202 - Exemplary work in the Business Simulation
- Honor Society Member, 2023 - Excellence in Education
- Excellence Award, October 2024 - Exemplary work in the Business Environment Applications II
Timeline
Founder and co-owner of the logistics transportation
AB&D Express, LLC
01.2021 - Current
Homecare Aid
DSHS of WA
01.2019 - 01.2020
Cashier
Highline Community College
01.2008 - 01.2011
Bachelor of Science - Accounting
WGU Online
Homecare Aid -
DSHS of WA
High School Diploma -
Federal Way High School