Alla Polivchuk
Berea,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Co-owner
Global Shine LLC
Broadview Heights, OH
02.2023 - Current
- Accounting Services
- The ability to build up a network of contacts
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Created and maintained customer-centric culture to drive customer satisfaction and expand customer base.
Assistant
Cabswap LLC
Middleburg Heights
02.2018 - Current
- Problem-solving in stressful situations
- Customer service, Database Processing
- Increased customer service success rates by quickly resolving issues.
- Performed wide-ranging administrative, financial and service-related functions.
Client Relationship Consultant 2
U.S Bank
North Royalton
03.2023 - 04.2024
- Customer service and interpersonal skills
- The ability to explore and identify a customer's true needs
- Problem-solving and analytical skills
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
Education
Bachelor of Health - Healthcare Administration, Psychology
Cleveland State University
05.2020
Skills
- Attention to detail
- Cash Handling
- Problem-solving
- Communication skills
- Customer Service-Oriented
- Cross-selling expertise
- Educating clients
- Relationship Building
AWARDS
Notary Public, Ohio
Languages
- Bilingual (Russian and Ukrainian)
Accomplishments
- Notary Public, Ohio
Timeline
Client Relationship Consultant 2
U.S Bank
03.2023 - 04.2024
Co-owner
Global Shine LLC
02.2023 - Current
Assistant
Cabswap LLC
02.2018 - Current
Bachelor of Health - Healthcare Administration, Psychology
Cleveland State University