Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Alla Tkach

Alla Tkach

Citrus Heights,CA

Summary

I want have job with customer on reception

Responsible student with good judgment, time management and a flexible schedule. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.

Overview

7
7
years of professional experience

Work History

Dental Assistant

Granite Bay Pediatric Denistry
08.2024 - Current
  • Gave patients desensitizing agents to prepare for anesthetic administration.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Educated patients on proper oral hygiene techniques and habits.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Exposed dental diagnostic x-rays.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Ordered supplies necessary for daily operations of the practice.
  • Took digital X-rays of teeth using radiographic equipment.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Exposed diagnostic dental x-rays to analyze teeth condition.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Fabricated temporary crowns or bridges from impressions taken by the dentist.
  • Sterilized instruments according to established guidelines and protocols.
  • Established clean, sterile and welcoming environment for patients.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Took medical and dental history and recorded vital signs of patients.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked effectively in team environments to make the workplace more productive.
  • Identified needs of customers promptly and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Provided basic technical support for front office equipment, minimizing downtime.
  • Initiated system for tracking office supplies, leading to more efficient inventory management.
  • Organized and maintained files and records to ensure up-to-date documentation.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Helped patients complete necessary medical forms and documentation.
  • Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Managed patient billing processes for timely, accurate payments.
  • Completed new patient registrations in software to create accurate and comprehensive records.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.
  • Improved communication between dental staff and patients, ensuring clarity in treatment plans and procedures.
  • Processed medical insurance claims and payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Assisted with medical coding and billing tasks.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Teacher

Ukrainian School In Slavic Trinity Church
09.2021 - Current
  • Meet with parents and guardians to discuss their children's progress and to determine priorities for their children and their resource needs
  • Prepare materials and classrooms for class activities
  • Read books to entire classes or small groups
  • Assign and grade class work and homework
  • Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate
  • Confer with parents or guardians, teachers, counselors, and administrators to resolve students' behavioral and academic problems
  • Use computers, audio-visual aids, and other equipment and materials to supplement presentations
  • Maintain accurate and complete student records as required by laws, district policies, and administrative regulations
  • Organize and lead activities designed to promote physical, mental, and social development, such as games, arts and crafts, music, and storytelling
  • Plan and supervise class projects, field trips, visits by guest speakers or other experiential activities, and guide students in learning from those activities
  • Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence
  • Attend staff meetings and serve on committees, as required
  • Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play
  • Adapt teaching methods and instructional materials to meet students' varying needs and interests
  • Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations

Environmental Services Housekeeper

Sutter Sierra Surgery Center
06.2021 - Current
  • Stripped and waxed floors using approved methods and techniques
  • Sanitized and cleaned assigned areas using proper infection control procedures
  • Supplied cleaning cart with adequate paper goods and cleaners
  • Terminal cleaning of operational rooms
  • Moving patient from OR bed to regular one
  • Helping doing turn overs after each case
  • Stocked linen closets with fresh linens as needed.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Emptied trash cans and replaced liners as needed.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Inspected all areas after completion of work to ensure that they were cleaned properly.
  • Kept storage areas organized and free of clutter by disposing of unused items appropriately.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Removed spots from rugs using appropriate methods.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.

Warehouse Worker

Home Goods
05.2021 - 07.2021
  • Checked products for accuracy against paperwork, damage or signs of infestation
  • Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards
  • Used ID tags, stamps and electronic marking tools to mark stock items
  • Stocked shelves, racks and cases with new or transferred merchandise

Packer

Amazon
06.2020 - 12.2020
  • Packed cartons by folding and placing products, following prescribed arrangement
  • Set up station by receiving packing orders and gathering packing materials
  • Sealed openings and affixed shipping labels to finished cartons
  • Removed products from conveyer to stack in appropriate container
  • Labeled containers with item numbers and shipping data
  • Loaded materials and products into package processing equipment

Clothes Tagger

Eco Thrift
09.2018 - 03.2020
  • Marked clearance products with updated price tags
  • Developed positive customer relationships through friendly greetings and excellent service
  • Assisted customers with choices by providing information about available apparel products
  • Ticketed, arranged and displayed merchandise to promote sales
  • Obtained merchandise from bins and shelves
  • Examined and inspected stock items for wear and defects, reported any damage to supervisors
  • Stocked shelves, racks and cases with new or transferred merchandise
  • Computed prices of items and groups of items

Education

Associate Of Science - Radiology

American River College
Sacramento, CA

Certificate - Dental Hygiene

Lincoln Dental Assistant School
Rocklin, CA
07-2024

High School Diploma -

Stetcivka High School
Cherkasy
05.2016

Skills

  • Dusting Furniture
  • Guest Satisfaction
  • Sweeping And Mopping
  • Supply Replenishment
  • Soiled Linen Removal
  • Residential Cleaning
  • Equipment Disinfection
  • Floor Maintenance
  • Environmental Sanitation
  • Cleaning And Sanitation
  • Supply Management
  • Trash Collection And Disposal
  • Storage Area Management
  • Deep Cleaning Protocols
  • Room And Public Space Cleaning
  • COVID-19 Safety Procedures
  • Wall And Ceiling Cleaning
  • Guest Request Response
  • Guest Service And Support
  • Vacuuming
  • Maintenance
  • Instrument preparation
  • Appointment scheduling
  • Stress management techniques
  • Infection control proficiency
  • Dental office administration
  • Digital X-ray proficiency
  • Dental software management
  • Dentrix proficiency
  • Sterilization techniques
  • Teeth cleaning assistance
  • Chairside assistance
  • Patient services
  • Instrument sterilization techniques
  • Patient scheduling
  • Impression taking skills
  • Infection control procedures
  • Pediatric dental care
  • Periodontal treatment assistance
  • Dental hygiene
  • X-ray processing
  • Chair-side support
  • Dental terminology
  • Incoming call reception
  • Payment processing
  • Punctual and reliable
  • Excellent multitasking capability
  • Phone and email etiquette
  • Insurance billing
  • Insurance verification
  • Maintaining cleanliness
  • Treatment room setup
  • Records management
  • HIPAA compliance
  • Patient documentation
  • Office opening and closing
  • Billing procedures
  • Team collaboration
  • Data entry
  • Accounts receivable
  • Patient relations
  • Administrative support
  • Dental radiography
  • Mail sorting and distribution
  • Electronic dental record (EDR)
  • Dental staff support
  • Language fluency
  • Adept at multi-line phones
  • Electronic practice management (EPM)
  • Financial plan options
  • Patient flow management
  • Billing department support

Volunteer Experience

Teacher, Ukrainian School In Slavic Trinity Church, Sacramento, CA, 09/01/21, Present, Meet with parents and guardians to discuss their children's progress and to determine priorities for their children and their resource needs., Prepare materials and classrooms for class activities., Read books to entire classes or small groups., Assign and grade class work and homework., Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate., Confer with parents or guardians, teachers, counselors, and administrators to resolve students' behavioral and academic problems., Use computers, audio-visual aids, and other equipment and materials to supplement presentations., Maintain accurate and complete student records as required by laws, district policies, and administrative regulations., Organize and lead activities designed to promote physical, mental, and social development, such as games, arts and crafts, music, and storytelling., Plan and supervise class projects, field trips, visits by guest speakers or other experiential activities, and guide students in learning from those activities., Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence., Attend staff meetings and serve on committees, as required., Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play., Adapt teaching methods and instructional materials to meet students' varying needs and interests., Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.

Timeline

Dental Assistant

Granite Bay Pediatric Denistry
08.2024 - Current

Teacher

Ukrainian School In Slavic Trinity Church
09.2021 - Current

Environmental Services Housekeeper

Sutter Sierra Surgery Center
06.2021 - Current

Warehouse Worker

Home Goods
05.2021 - 07.2021

Packer

Amazon
06.2020 - 12.2020

Clothes Tagger

Eco Thrift
09.2018 - 03.2020

Certificate - Dental Hygiene

Lincoln Dental Assistant School

High School Diploma -

Stetcivka High School

Associate Of Science - Radiology

American River College

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Alla Tkach