Background includes tutoring community college students on mathematics skills, and assisting with customers to provide a high-quality shopping experience.
Overview
3
3
years of professional experience
Work History
Customer Service Lead
Tops Friendly Markets
Grand Island, NY
11.2021 - Current
Resolved customer service issues using company processes and policies and provided updates to customers.
Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
Student Tutor
A.C.E. at Niagara County Community College
Sanborn, NY
01.2022 - 12.2022
Served as a positive role model for students both academically and personally, inspiring continued dedication to their education.
Assisted students in breaking down complex topics into manageable parts for increased comprehension.
Education
No Degree - Engineering Studies, A.S.
Niagara County Community College
Sanborn, NY
Bachelor of Arts - Mathematics BA - Applied Mathematics Concentration
University At Buffalo
Getzville
02.2025
Skills
Problem-solving skills
Mathematical reasoning
Patience and Empathy
Communication
Hobbies
Regularly records mathematics videos on YouTube with monetization
Timeline
Student Tutor
A.C.E. at Niagara County Community College
01.2022 - 12.2022
Customer Service Lead
Tops Friendly Markets
11.2021 - Current
No Degree - Engineering Studies, A.S.
Niagara County Community College
Bachelor of Arts - Mathematics BA - Applied Mathematics Concentration