Allan Brannan
Mineral Wells,Texas
Summary
To obtain a new and challenging position as Director of Operations. My desire is to excel and grow in ways that would benefit myself, teammates and the success of the company. Experienced in network management, infrastructure optimization, and service delivery. Utilizes comprehensive technical knowledge to maintain network integrity and performance. Track record of leading teams through complex projects and achieving operational excellence.
Overview
28
28
years of professional experience
Work History
Network Services Supervisor
Suddenlink/Optimum
04.2011 - Current
- Supervise a team of Network Service Technicians that perform CATV installs and service visits
- Duties include ensuring efficient operations, productivity, quality of work, scheduling, training and performance management of all technicians
- Also supervised a team of Outside Plant Technicians for 2 years before reorganization of departments
BBT IV & BBT V
Suddenlink/Optimum
04.2011 - Current
- Troubleshoot and repair of plant distribution from the master head end
- Conduct preventive activities such as noise maintenance, power supplies and leakage
- Help with installs and trouble calls when needed
- Serve as a mentor to other team members providing instruction, support and direction
- Often relied on by the supervisor to assist with daily duties during days off or while on vacation or business trips
BBT II & BBT III
Suddenlink/Optimum
04.2011 - Current
- Perform cable, internet and phone installation
- Troubleshoot and repair all services, provided from the tap to customer equipment
- Help with maintenance of distribution when needed
Captain
Cool-Garner VFD
01.2000 - Current
- In command of larger incidents scenes with multi-city responders
- Manage up to 4 crews of 2-4 personal and report to incident command managing from an off scene area
- Firehouse duties include maintaining and repairs for all fire apparatus
Lieutenant
Cool-Garner VFD
01.2000 - Current
- The added duties of a firefighter to manage the direction of a small crew of 2-4 on an incident scene
- Firehouse includes ordering and fitting all firefighters with bunker and safety gear
Firefighter
Cool-Garner VFD
01.2000 - Current
- Work includes fire response, motor vehicles accidents and medical emergencies under supervision of company officers
- Continuing education includes monthly training
Cable Splicing Technician
Southwestern Bell Telephone / AT&T
03.2005 - 04.2011
- Make and complete splices in various types of communication cables, including copper and fiber
- Makes rearrangements in existing splices of such cables and cuts in cable terminals
- Locate and correct faults in such splices and cables when required
- Prepares records and reports as required for preventive and corrective cable maintenance
- Review and interpret work orders, circuit diagrams and identify conductors in adjoining cable sections
- Analyze complex schematic drawings to determine work to be done and the sequences of tasks
- Splices wires by twisting and soldering or by joining with connectors and splicing tools in aerial, underground, buried, submarine and multiple buildings
Premises Technician
Southwestern Bell Telephone / AT&T
03.2005 - 04.2011
- Performs all aspects of installing, repairing, disconnecting, modifying, upgrading and downgrading U-Verse
- Install and rearrange inside wire for IP enabled products, VoIP and high speed internet/DSL service on the light speed/IP enabled network
- Connect coaxial cable to the customer network
- Install and Connect the VoIP service
- Set up WiFi equipment on the customer computer
- Performs inspections on the CPE and takes actions based on the results to ensure services are working properly
Headend Engineer
Charter Communications
12.1996 - 03.2005
- Responsible for the reception and distribution of off air, satellite, microwave and tape originated programming to the outside plant, and fiber optic transmission
- Installation, construction and operation of all equipment associated with the headend and signal distribution network
- Monitor video and audio quality of service delivered on the forward and reverse plant
- Completed several OTN site rewires and assisted with complete rebuild of Headend in Fort Worth market
FCC/Traffic
Charter Communications
12.1996 - 03.2005
- Perform FCC pop test for the entire north sector of Ft
- Worth including the Mid-Cities
- Maintain and Instill 2-way communication for the major street light intersections for the city utilizing cable system
- Work with the City of Ft
- Worth Traffic engineer to maintain all modems online
System Tech ll Lead
Charter Communications
12.1996 - 03.2005
- All of the same responsibilities as System Tech
- Added responsibilities were managing a larger part of the DFW metroplex
- Five maintenance technicians reported to me for assignments such as outages and repair tickets
- Responsible for the preventive maintenance and repair to the coax plant including the trunk and distribution system
- Perform field proof of performance test to comply with FCC regulations and maintain two-way communications for traffic signal lights in the city limits
- Test main trunk lines, power supply and repair problems with RF, AC, DC associated with the forward and reverse plant
- Monitor and record system leakage
Service Tech Lead/QC
Charter Communications
12.1996 - 03.2005
- Serve as a mentor, provide support and guidance to the service techs and Installers
- QC work orders to disconnects, Install and TC compliance
Service Tech l & ll
Charter Communications
12.1996 - 03.2005
- Troubleshoot and repair customers cable, internet and telephone services, from the tap to customers equipment
- Perform connects, disconnects, upgrades, downgrades and relocations
Education
High School and Basic College - Criminal Justice classes
NCTI and SCTE Courses -
BDS and BTS - certified
Fiber splicing school -
Southwestern Bell
Fire Fighting training - online
Action Division
Texas A&M Fire Fighter training - working on State Certification
Texas A&M
Emergency Medical Responder - Certified
FEMA National Incident Management System - Certified
Skills
- Network troubleshooting
- Cable installation
- Performance management
- Team supervision
Timeline
Network Services Supervisor
Suddenlink/Optimum
04.2011 - Current
BBT IV & BBT V
Suddenlink/Optimum
04.2011 - Current
BBT II & BBT III
Suddenlink/Optimum
04.2011 - Current
Cable Splicing Technician
Southwestern Bell Telephone / AT&T
03.2005 - 04.2011
Premises Technician
Southwestern Bell Telephone / AT&T
03.2005 - 04.2011
Captain
Cool-Garner VFD
01.2000 - Current
Lieutenant
Cool-Garner VFD
01.2000 - Current
Firefighter
Cool-Garner VFD
01.2000 - Current
Headend Engineer
Charter Communications
12.1996 - 03.2005
FCC/Traffic
Charter Communications
12.1996 - 03.2005
System Tech ll Lead
Charter Communications
12.1996 - 03.2005
Service Tech Lead/QC
Charter Communications
12.1996 - 03.2005
Service Tech l & ll
Charter Communications
12.1996 - 03.2005
NCTI and SCTE Courses -
BDS and BTS - certified
Fiber splicing school -
Southwestern Bell
Fire Fighting training - online
Action Division
Texas A&M Fire Fighter training - working on State Certification
Texas A&M
Emergency Medical Responder - Certified
FEMA National Incident Management System - Certified
High School and Basic College - Criminal Justice classes
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