Allan Cuadra
Houston,TX
Summary
Personable Employee Relations Senior Compliance Analyst with solid background in talent acquisition employee relations and performance management. Skilled in utilizing data and analysis to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Overview
14
14
years of professional experience
Work History
Senior HR Compliance Analyst
Houston Independent School District
03.2023 - Current
- Coordinate with Legal Services, Board Services, and community agencies as it relates to TEA appeal hearings, compiling and distributing documents and exhibit, and monitoring the progress and resolution of cases.
- Facilitate the grievance process and acting as a liaison between the grievant and administration interpreting written complaints and identifying the next steps required to resolve concerns.
- Facilitate the file review process, advising and coordinating employee relations documents review (ERDR) process and draft SBEC Notifications and other disciplinary actions.
- Provide guidance on student bullying investigations, Title IX investigations, and serve as a liaison between principals and the investigation department.
- Collates documentation, audits personnel files, transmits files, and composes any follow-up or close correspondence to finalize employee actions.
- Ensure school district policy is implemented when taking formative actions against employees for misconduct actions.
Professional Standards and Title IX investigator
Houston Independent School District
01.2022 - 03.2023
- Aided school officials and employees with investigations regarding complaints of discrimination, misconduct, student bullying, retaliation, employee and student misconduct, workplace bullying, and harassment
- Assisted the Central Office and the Professional Standards Department Managers implements HID policies, regulations, procedures, guidelines, and practices related to human resources
- Provided guidance to principals and school staff regarding student bullying investigations
- Provided support to school staff, advised HISD staff of policy updates, and procedures, and answered HISD staff questions regarding general employment concerns
- Documented investigative reports regarding allegations and made recommendations for corrective actions
- Conducted investigations and ensured district employees are in compliance with federal, local, and district policies
- Identify and document cases in accordance with the Equal Employment Opportunity standards, policies, and regulations
- Conduct and coordinate assessments to determine if the allegations meet the criteria for Title IX
- Provide consistent communication to principals, division leaders, and the central office regarding campus investigations
- Serve as a liaison and assist and cooperate with Houston ISD Police Department, Employee Relations, Child Protective Services, and the Harris County Children’s Assessment Center
- Maintained strong working relationships with principals and the central office manager to ensure transparency and satisfaction with human resource services.
- Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
- Conducted thorough investigation of employee activities tp identify and target operational and behavioral discrepancies.
Investigator
Adult Protective Services
01.2019 - 01.2022
- Conducted investigations regarding financial exploitation, neglect, and sexual abuse
- Examine medical and financial records to find patterns of fraud and anomalies
- Work with law enforcement, and medical professionals to ensure clients were not being neglected due to medical conditions
- Protect people with disabilities and care for their well-being
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Uncovered critical evidence by meticulously analyzing financial records and other documents related to investigations.
- Prepare court documents, attended court hearings, and provided testimony for clients
- Administered assessments to identify client needs and establish treatment plans
- Implemented social service interventions to achieve treatment goals and address client’s needs.
Pre-trial Service Officer
Harris County Pre-trial Services
01.2018 - 02.2019
- Evaluate initial client needs at risk
- Access the client’s adherence to bond conditions
- Advice County and District Court during bond hearings via written and verbal reports
- Maintain accurate records and full compliance with government regulations and agency guidelines
- Track defendants who are out on bail and who fail to appear in court.
Child Protective Services Investigator II
Texas Department of Family and Protective Services
01.2017 - 04.2018
- Investigated and evaluated allegations of abuse, and neglect, and recommended protective program placement for children who were at risk
- Provided verbal and written recommendations and assessments to be presented to courts and representatives of other agencies
- Provide Services to enhance child well fare.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Testified in court hearings as an expert witness, providing essential information for legal decision-making processes.
Case Manager
Southwest Key Programs
01.2016 - 01.2017
- Conduct intakes and conduct assessment of children as they arrive to the program
- Service planning, writing and monitoring the progress of the children toward service plan goals
- Develop positive rapport with youth while serving as a role model to create a safe and caring environment
- Ensured all proper documentation is obtained in order to complete the reunification objective of the program.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Developed and implemented training programs for staff.
Fraud Investigator, Claims, SIU, Sub Rosa, AOE/COE
Horsemen Investigations
03.2014 - 02.2016
- Conduct mobile and stationary covert surveillance in a professional manner
- Obtained professional videos and photographs which meet the requirement and guidelines to be presented in court as evidence
- Used an online case update system to submit daily investigation reports of case activity
- Completed case objective with detailed instruction within budgetary constraints
- Testify in court in regard to the client’s case with accuracy and represent the company in a professional manner
- Conduct lengthy statement investigations in regard to worker’s compensation, state, and federal investigations.
- Collaborated with law enforcement agencies to resolve complex fraud cases, leading to successful prosecution of offenders.
- Performed detailed background checks on individuals suspected of fraudulent activity to gather critical information needed for successful investigations.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
Security Officer
J. Paul Getty Museum
01.2013 - 03.2014
- Secured museum facility perimeters
- Patrol and respond to security breaches
- Reported suspicious activities and discrepancies to management
- Respond to condensation, theft, alarm, fire, and moving sensors
- Wrote reports on any unusual occurrences during shift.
Customer Service / Baggage Claims Officer
Aviation Hallmark
01.2010 - 01.2013
- Trained new staff and volunteers in clerical functions and reception duties
- Collected, compile, and analyzed data for reports and monthly presentation material
- Conducted subordinates’ performance evaluations in a timely manner
- Supported ancillary contract negotiations and monitor domestic and international business travel arrangements
- Analyzed and revised monthly business budget
- Revised policy manuals and developed curricula for training sessions
- Conducted monthly seminars to disseminate important information regarding financial monthly assessments.
Attorney/Investigator Assistant Internship
Children Law Center
01.2010 - 10.2011
- Assisted attorney in court hearings
- Collected and analyzed client evidence for court
- Conducted client intake (children, parents)
- Filed and faxed client records
- Conducted witness interviews with attorney’s investigators re child endangerment
- Answering and resolving customer inquiries or claims related to retirement, finance, banking, insurance, employee benefits, or investments
- Performing mathematical computations to complete job functions preferably related to retirement administration, financial planning, banking, employee benefits, loan processing, accounting, insurance, investments, payroll, or business management
- Administering retirement, disability, health care, insurance or other employee benefits.
Education
BS - Criminal Justice
California State University, Los Angeles
Skills
- Complaint Response
- Disciplinary Action Management
- Employee Relation Investigations
- Confidential Case Documentation
- Investigation Strategy
- Complex Problem Solving
- Automated Tracking Software
Timeline
Senior HR Compliance Analyst
Houston Independent School District
03.2023 - Current
Professional Standards and Title IX investigator
Houston Independent School District
01.2022 - 03.2023
Investigator
Adult Protective Services
01.2019 - 01.2022
Pre-trial Service Officer
Harris County Pre-trial Services
01.2018 - 02.2019
Child Protective Services Investigator II
Texas Department of Family and Protective Services
01.2017 - 04.2018
Case Manager
Southwest Key Programs
01.2016 - 01.2017
Fraud Investigator, Claims, SIU, Sub Rosa, AOE/COE
Horsemen Investigations
03.2014 - 02.2016
Security Officer
J. Paul Getty Museum
01.2013 - 03.2014
Customer Service / Baggage Claims Officer
Aviation Hallmark
01.2010 - 01.2013
Attorney/Investigator Assistant Internship
Children Law Center
01.2010 - 10.2011
BS - Criminal Justice
California State University, Los Angeles