Allan Desmond
Las Vegas,NV
Summary
Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership.
Overview
14
14
years of professional experience
Work History
Warehouse Supervisor
The Maga Mall
08.2020 - 02.2024
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes, and established packaging standards.
- Maintained high levels of accuracy in daily operations.
Owner/Operator
Desmond Tactical
02.2012 - 03.2020
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Floor Associate
Bargain Pawn
02.2010 - 05.2014
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
Education
Bachelor of Arts - History
Rutgers University
Camden, NJ05.1986
Skills
- Warehouse Logistics
- Operations Management
- Quality Checks
Timeline
Warehouse Supervisor
The Maga Mall
08.2020 - 02.2024
Owner/Operator
Desmond Tactical
02.2012 - 03.2020
Floor Associate
Bargain Pawn
02.2010 - 05.2014
Bachelor of Arts - History
Rutgers University
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