Allan Faulkner
Problem solver and team motivator. Lead by example and take ownership of all aspects from the bottom to the top. Highly motivated, can think on the fly when needed while taking into consideration the long term implications.
Very adept at negotiating and implementing agreements, to align with company objectives and profitability while insuring customer satisfaction and continued partnership in business relations.
Work History
Assistant General Manager
3 Years 8 Months- Managed staff scheduling, training, and performance support for service team effectiveness.
- Supervised daily FBO operations, ensuring consistent customer service and ramp coordination.
- Coordinated line service, fuel handling, and aircraft turnaround activities for operational continuity.
- Monitored safety, security, and regulatory compliance across airport service functions.
- Motivated, trained, and disciplined employees to maximize performance.
- Oversaw inventory management across five inventory holders.
Line Service Manager
4 Years 5 Months- Secured and maintained lease and tenant agreements with current and new customers to enhance profitability and foster long-term relationships.
- Implemented training for new technologies and procedures for employees during the transition from Ross Aviation to Atlantic Aviation.
- Managed activities and scheduled manpower to ensure comprehensive coverage of business operations.
- Implemented cleaning and sanitization procedures to go above and beyond recommended policies to account for COVID-19 concerns.
Line Service Manager
10 Years 4 MonthsManaged all aspects of the west location, including tenant agreements and fuel deals to maintain long-term customer loyalty.
Directed line service operations, ensuring safe aircraft parking, towing, fueling, and ground support coordination.
Supervised line service technicians, providing training on ramp procedures, customer service, and safety compliance.
Coordinated aircraft arrival and departure services, maintaining efficient ramp flow and on-time turnaround support.
Line Service Supervisor
13 YearsSupervised line techs on daily operations, training and directing both current and new team members to ensure smooth workflow.
Led operations at West side facility as Line Service Manager, focusing on customer retention and acquisition of new and transient customers.
Line Service Technician
16 Years 5 Months- Fueling, marshalling, towing and all other aircraft servicing.
- Performed minor repairs on equipment and administered product changeovers
- Adjusted equipment and troubleshot issues
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Education
GED
Had a scholarship to go to high-school but ended up going for my GED to help work in the family business running the food truck.
Skills
Accomplishments
Worked my way up through the ranks. I have used many of my own life experiences with both my fellow co-workers and customers/tenants to achieve the most out of all.
Have made multiple agreements to ensure continued business relations with both based and transient customers.
Worked a deal with maneuvering T-Hangar tenants to other hangars to accommodate space in one each larger (clear span) hangar for both Wings Air Helicopters and Flying Zebra Charter for a net gain in hangar rent income.
Negotiated multiple deals with tv filming shows. The latest with HBO for a total $420,000.00 for three separate days over a three week period.