Allan Joseph
Trenton,United States
Summary
I am the anchor at the end of a rope. Communication, team building, problem-solving, and patience are the foundation of my leadership skills. My management style is hard working, 1st in last out, rolling up my sleeves, ensuring the success of my team. I use all the resources given to me to complete tasks in a timely and qualitative manner. As a supervisor in various roles and organizations I have developed proven skills in team building, mentoring, communication, decision-making, trustworthiness, and empowering others. I am an empathetic servient leader that leads through example with integrity, passion, and empathy.
Overview
30
30
years of professional experience
Work History
RAJ Services, LLC
01.2019 - Current
- I have been self employed since 2019
- RAJ services is my LLC and my activities revolve around APP services such as Door Dash, Uber, & Drevar (?)
- To be successful, I must financial management skills to manage my earnings, expenses, and the overall budgeting activities of being self-employed
- Customer service skills, communication skills, time management, problem-solving abilities, adaptability, stress management, safety awareness, networking skills, cultural awareness, self-discipline are also required to be successful
Night Supervisor
ShopRite
Yardley, PA
01.2012 - 01.2018
- Lead and motivate a team of 8 associates, communicating job expectations and providing coaching and feedback to enhance performance
- Implement and uphold company standards
- Determine staffing levels and assign workload
- Direct overnight activities in receiving produce and products and restocking the store for next day
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring the quality of goods
- Ensure efficient store operations and customer service standards
- Foster a safe culture for customers and associates
- Conduct quick inventory checks and maintain product organization
- Oversee store cleanliness, ensuring displays and common areas are tidy
- Identify areas of improvement and establish innovatively
- Adjust existing work procedures and practices
- Maintain items record, document necessary information, and utilize reports to track activities
Back of House Specialist
TOYS “R” US
Burlington, NJ
01.2010 - 01.2012
- Lead a team of X associates (how many direct reports?) Provide instruction to staff on product placement
- Utilize problem-solving skills to solve unexpected situations
- Work in a fast-paced environment
- Demonstrate a commitment to safety while showing a sense of urgency
- Provide customer service
- Responsible for processing truck freight. Ability to work as part of a team
Boys and Bike Department Supervisor
TOYS “R” US
Dover, DE
01.2006 - 01.2010
- Lead a team of 20 associates
- Provide the team with computer assisted training on how to use various store equipment
- Responsible for merchandizing standards which included pricing, signage placement, layout, and ticket maintenance
- Responsible for inventory standards accounting for all products and their accurate locations
- Accountable for loading and processing tills for associates
- Ensure high levels or customer service as a priority
Sales Associate
TOYS “R” US
Trenton, NJ
01.2005 - 01.2006
- Assist with stockroom maintenance, including cataloging merchandise, shipment processing and restocking the floor
- Recommend products to customers and help them make informed decisions on their purchases
- Determine customer needs by asking relevant questions and listening actively to the responses
- Resolve customer complaints in a professional and timely manner. Immediately inform supervisors of problems or unusual situations and took appropriate action
- Complete all point of sale opening and closing procedures, including counting the contents of the cash register
- Assist in the remodel of a Maryland location
Recovery Specialist
ALLTYPE
Brooklyn, NY
01.1995 - 01.2000
- Operated 40,000 LBS forklift for vehicle placement. Shuttled incoming vehicle deliveries. Provided customer assistance
Commercial Alarm System Installation
Grizzly Bear, LLC
- CCTV Alarm Panels CAT5 Cabl
Education
Electrical Installation
Mohawk Valley Community College
Utica, NY01.1992
Chelsey Vocational High School
New York, NYSkills
- Budgeting
- Leadership Skills
- Self-Discipline
- Hard Working
- Problem-Solving
- Safety Awareness
- Patience
- Blueprint Reading
- Financial Management
- Team Building
- Communication
- Cultural Awareness
- Adaptability
- Light Electrical
- Power / Hand Tool Operation
- Fabrication
Hobbies and Interests
- RC Car builder
- Racer
- Fabricator
- Home renovations including cabinetry, electrical, sockets & switches, plaster, paint, etc.
Affiliations
Hobbies
RC Car builder, racer, fabricator
Home renovations including cabinetry, electrical, sockets & switches, plaster, paint, etc.
Timeline
RAJ Services, LLC
01.2019 - Current
Night Supervisor
ShopRite
01.2012 - 01.2018
Back of House Specialist
TOYS “R” US
01.2010 - 01.2012
Boys and Bike Department Supervisor
TOYS “R” US
01.2006 - 01.2010
Sales Associate
TOYS “R” US
01.2005 - 01.2006
Recovery Specialist
ALLTYPE
01.1995 - 01.2000
Commercial Alarm System Installation
Grizzly Bear, LLC
Electrical Installation
Mohawk Valley Community College
Chelsey Vocational High School
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