Allan Luna
Health Plans in Oregon
Gresham,Oregon
3
years of professional experience
Cultivated a collaborative work environment by addressing challenges and facilitating problem-solving among team members.,Leveraged strong communication and organizational abilities to elevate customer service experiences.,Exhibited flexibility in learning new processes and thriving in both autonomous and team-oriented roles.
Work History
Security Operations Center (Command Center Operator)
5 Months- Monitored and coordinated security operations across multiple corporate facilities on swan island through a centralized command center
- Conducted employee screening and onboarding support, Ensuring correct records, and compliance with access authorization procedures.
- Served as a crucial point of contact for employees and contractors receiving calls and reports while coordinating proper responses
- Provided professional customer service to employee's, contractors, visitors, and leaderships
Insurance Agent
2 Years 9 Months- Aided clients with evaluating and selecting health insurance options based on individual needs and eligibility requirements
- Maintained correct client records and confidential documentation in compliance with state and federal regulations
- Utilized insurance software, database, and electronic records systems to track client's information and applications status
- Developed and kept professional relationships with community organizations, including health fairs, apartment communities, low-income housing providers, and homeless service organizations to connect residents with available resources and services
After School Leader
4 Months- Supported classroom management and communicated with staff, students, and families.
- Led educational recreational activities for groups of children which included vocabulary development, reading, drawing and sports.
Education
High School
Skills
Microsoft Excel
Symmetry access control
Database Management
Data Entry
Milestone XProtect CCTV Software
Microsoft Outlook
Remote support
Skills Interests
Microsoft Excel, Symmetry access control, Database Management & Data Entry, Milestone XProtect CCTV Software, Microsoft Outlook, Fluent, Fluent, Fitness and health, Community involvement and volunteer work, Automotive maintenance and repair, Outdoor activities
Leadership Experience
Metropolitan Family Services, Gresham, OR, After School Leader, 06/2023, 10/2023, Supported classroom management and communicated with staff, students, and families., Led educational recreational activities for groups of children which included vocabulary development, reading, drawing and sports.
Timeline
Security Operations Center (Command Center Operator)
Daimler Truck North America
02.2026 - CurrentRead More
Insurance Agent
Health Plans in Oregon
10.2023 - CurrentRead More
After School Leader
Metropolitan Family Services
06.2023 - 10.2023Read More
Gresham High School
High School
Read More