Experienced healthcare technician with over 11 years of experience in Healthcare. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Healthcare Technician
Atrium Health University City
Charlotte, NC
09.2019 - Current
Demonstrated in-depth understanding of telemetry equipment functions.
Monitored and documented heart rhythms according to physicians' orders.
Followed all protocols to respond to irregular cardiac activity.
Observed and evaluated cardiac activity and reported changes to medical staff.
Certified Nursing Assistant
Brookdale Senior Living Facility
Charlotte, NC
02.2018 - 09.2019
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Patient Access Specialist
Atrium Charlotte Pediatric Clinic
Charlotte, NC
07.2017 - 02.2019
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
Healthcare Technician
Atrium Healthcare
Charlotte, NC
03.2016 - 07.2017
Provided care for patients based on physical, psychological, educational and safety criteria.
Assisted patients with activities of daily living under guidance of RN.
Optimized machinery and obtained consistent, accurate results through proper equipment calibration.
Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment.
Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Orthopedic Technician
Novant Orthopedic Hospital
Charlotte, NC
03.2015 - 09.2016
Set up orthopedic fracture tables for casting procedures and applied variety of plaster and fiberglass casting, splints, braces, soft goods and skin and skeletal traction.
Decontaminated all equipment, instruments, and supplies and cleaned and stocked carts, rooms, and changed linen, as required.
Assessed patient comfort related to cast and splints and assisted with comfort measures.
Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
Education
No Degree -
Devine Healthcare Academy
Charlotte, NC
High School Diploma -
Kennedy Charter High School
Charlotte, NC
06.2009
Skills
Hospice and palliative care
Professional bedside manner
Good telephone etiquette
Compassion
Patient services
Certification
Basic life support CPR Training - American Heart Association
Registered Charge Nurse, Medical/Surgical Nurse at Atrium Health University CityRegistered Charge Nurse, Medical/Surgical Nurse at Atrium Health University City