NAHARI LIGHTBOURNE
Temple
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician/ Healthcare Unit Coordinat
Baylor Scott & White Medical Center
12.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Certified Medical Assistant
AFC Urgent Care
08.2022 - 11.2023
- Perform front desk administrative tasks, including patient insurance verification, appointment scheduling as needed, and processing referrals.
- Handle various payment methods, such as cash, credit cards, and online payments, ensuring accurate and secure financial transactions.
- Execute medical assistant duties, including obtaining patient vital signs, measuring height and weight, and documenting patients' chief complaints, medications, allergies, diagnoses, surgeries, and social histories.
- Obtained blood draw, glucose (finger stick) performed Urinalysis, various specimen handling for laboratory testing such as: Flu/covid swab, STD blood draw, std urine specimen handling, Mono blood draw, Tuberculosis Placement and TB gold blood draw, CMP in-house blood work.
- Perform EKG placements
- Assist providers with minor procedures such as open wound care, setting equipment for sutures, breast examinations and genital swab.
- Experience in emergency situations Such as performing CPR and AED
- Administered In-House medication if needed
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Certified Medical Assistant
LoneStar Circle of Care
08.2018 - 10.2022
- Ensured the cleanliness and sanitation of examination rooms after each patient visit, maintaining a sterile and safe environment.
- Provided valuable assistance to medical providers during various procedures, including Pap smears, minor procedures, and administering birth control injections as required.
- Administered in-house medications like albuterol to pediatric patients, ensuring accurate dosing and patient safety.
- Conducted urinalysis, drug testing, A1c tests, and pregnancy tests on patients, delivering precise and reliable results.
- Prepared patients for examination by taking vital signs and recording their health history, ensuring thorough documentation.
Driver
T.C. Transportation
03.2018 - 09.2018
- Ensured timely transportation of clients to their destinations, providing assistance as they embarked and disembarked from the vehicle.
- Reported client drop-offs promptly to the supervisor and informed them of any traffic delays encountered during the route.
- Maintained strict adherence to company policies and protocols, guaranteeing the safety and satisfaction of clients throughout their journeys.
Education
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Training Center for Healthcare Careers
Harker Heights, TX12.2018
A.S. - Criminal Justice
Brown Mackie College
Miami, FL05.2012
Skills
- Patient services
- Data collection
- Hospice and palliative care
- Critical thinking
- Patient registration
- Workflow coordination
- Paperwork processing
- EMR updating
- Healthcare software
- Medical terminology proficiency
- Customer service
- MS office
- Schedule coordination
- Time management
- Data entry
Certification
- National Healthcare Association (NHA) - Certified Clinical Medical Assistant
- Certification # R8W9G3G4
- Effective Date: 2022-12-06
- Expiration Date: 2024-12-06
- American Heart Association (BLS) - Scott and White Memorial Hospital
- Card Code: 185501288183
- Issued: 2024-02-14
- Exp: 2026-02-14
- Lev of Life - CPR Instructor
- Instructor ID #09140276507
- Medway Onsite Health Solutions
- Medway OHS Screen Collection Manual 2022-12-08
- DOT (Department of Transportation Program) - Breath Alcohol Technician 2022-12-08
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Technician/ Healthcare Unit Coordinat
Baylor Scott & White Medical Center
12.2024 - Current
Certified Medical Assistant
AFC Urgent Care
08.2022 - 11.2023
Certified Medical Assistant
LoneStar Circle of Care
08.2018 - 10.2022
Driver
T.C. Transportation
03.2018 - 09.2018
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Training Center for Healthcare Careers
A.S. - Criminal Justice
Brown Mackie College
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