ALLAN MONROY
New Rochelle,NY
Summary
Demonstrated reliability and punctuality in all assignments, fostering strong relationships built on respect and harmony. Recognized for efficiency and commitment, leading to increased responsibilities and trust from supervisors and colleagues. Consistently delivers high-quality results in a collaborative environment.
Overview
22
22
years of professional experience
Work History
Lead Inspector
Secured Environmental Group
Brooklyn, NY
07.2025 - Current
- Led inspections of environmental sites to ensure compliance with regulations and standards.
- Developed training programs for new inspectors to enhance skillsets and operational effectiveness.
- Coordinated with cross-functional teams to address environmental issues and implement solutions.
- Analyzed inspection data to identify trends and recommend process improvements.
- Managed inspection schedules, prioritizing tasks to meet project deadlines efficiently.
- Conducted risk assessments to evaluate potential hazards at various inspection sites.
- Implemented quality control measures that enhanced overall inspection accuracy and reliability.
- Conducted regular reviews of industry best practices, ensuring that our team remained at the forefront of advancements in the field of inspection services.
Correctional Officer
Volusia County Sheriffs Office
Daytona Beach, FL
03.2025 - 05.2025
- Enforced facility regulations to maintain order and safety among inmates.
- Conducted regular inspections to identify security breaches and ensure compliance.
- Assisted in crisis intervention, applying de-escalation techniques effectively.
- Collaborated with multidisciplinary teams to develop rehabilitation programs for inmates.
- Monitored inmate behavior and reported significant incidents to supervisory staff promptly.
- Led emergency response drills, ensuring preparedness for various critical situations.
Uber Driver
Uber Technologies Inc.
San Francisco, CA
01.2016 - 03.2025
- Navigated diverse routes to optimize passenger pick-up and drop-off efficiency.
- Maintained high driver rating through exceptional customer service and communication skills.
- Adapted quickly to changing traffic conditions, ensuring timely arrivals for passengers.
- Utilized GPS technology to enhance navigation accuracy and reduce travel time.
- Managed vehicle maintenance and cleanliness, promoting a safe and pleasant ride experience.
- Assisted in onboarding new drivers by sharing best practices for effective rideshare operations.
- Monitored local market trends to adjust strategies for maximizing ride requests during peak times.
- Implemented feedback mechanisms to continuously improve service quality and customer satisfaction levels.
- Responded to passenger concerns and complaints politely and professionally.
Dispatcher/Driver
Union Radio Car Service
01.2006 - 01.2015
- Responsible for dispatching drivers to various locations
- Perform daily maintenance assessment of vehicles to ensure proper function
- Responsible for managing the coordination of drivers, vehicles and provide a responsive service to the company's customer
Truck Driver
Answer Vending
01.2004 - 01.2005
- Responsible for distribution food in the five boros
- Responsible drive in midtown Manhattan route
Education
Business Administration - undefined
Hostos Community College
01.1995
High school graduate - undefined
01.1992
Skills
- Possess City E and TLC license
- Ability to provide luggage and cargo assistance to passengers
- High knowledge of local area to provide to passengers
- Good facility for estimating fares based on trip times and distances
- Excellent interpersonal and customer service skills
- Outstanding customer service and communication skills
- Excellent customer services, quick answering phone calls
- I speak and write fluent Spanish and English
Languages
Spanish
Native or Bilingual
Timeline
Lead Inspector
Secured Environmental Group
07.2025 - Current
Correctional Officer
Volusia County Sheriffs Office
03.2025 - 05.2025
Uber Driver
Uber Technologies Inc.
01.2016 - 03.2025
Dispatcher/Driver
Union Radio Car Service
01.2006 - 01.2015
Truck Driver
Answer Vending
01.2004 - 01.2005
Business Administration - undefined
Hostos Community College