Allana Gomez
Goodlettsville ,TN
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Style Member
Target
08.2023 - 07.2024
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Contributed to a positive work environment through strong communication skills and teamwork efforts.
- Processed payments, entering sales in register for prompt customer service.
Server
Red Lobster
01.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager/server
Oyster Bay Seafood Cafe
02.2020 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
High School Diploma -
Frank W Cox
Virginia Beach, VA06.2019
Skills
- Strong multitasking
- Greeting guests
- Cleanliness
- Order Taking
- Cash Handling
- Safe Food Handling
- Menu Recommendations
- Payment Processing
- Food Running
- Memory retention
- Menu Memorization
- Performance Improvement
- Supply Restocking
- Table Bussing
- Upselling techniques
- Allergy awareness
- Beverage Preparation
- Multitasking
Timeline
Style Member
Target
08.2023 - 07.2024
Server
Red Lobster
01.2023 - 08.2023
Assistant Manager/server
Oyster Bay Seafood Cafe
02.2020 - 11.2022
High School Diploma -
Frank W Cox