Mayra Gochez
Auburn,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Gas Station Clerk
Arco Ampm
05.2005 - 07.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Conducted regular price checks to ensure accuracy in pricing for customers.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Massage Therapist
Self-employeed
07.2004 - 08.2005
- Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Adapted massage methods for clients with specific conditions such as pregnancy or sports injuries, facilitating safe and effective therapy.
- Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
- Promoted wellness by educating clients on self-care and stress management techniques.
Education
GED -
ICDC College - Van Nuys
Van Nuys, CA10.2004
Associate of Arts - Massage Therapy
ICDC College - Van Nuys
Van Nuys, CA10.2004
Skills
- Stocking shelves
- Customer service and assistance
- Facility Management
- Inventory Maintenance
- Operating cash register
- Problem-Solving
- Store maintenance
- Customer service excellence
Languages
Spanish
Native or Bilingual
Timeline
Gas Station Clerk
Arco Ampm
05.2005 - 07.2024
Massage Therapist
Self-employeed
07.2004 - 08.2005
GED -
ICDC College - Van Nuys
Associate of Arts - Massage Therapy
ICDC College - Van Nuys
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