Allan De Luca Macie

• Setup & Ticketing: Performed boot sequences (PXE and Autopilot) for devices according to department, hierarchy, and customer privileges, and registered them with BitLocker and Microsoft Intune. Coordinated ticket fulfillment among multiple technicians and teams to reduce redundancy and accelerate response times through TDX.

• Installation, Deployment, and Acquisition: Installed, configured, and maintained computer software in accordance with organizational standards, using the company portal and approved third-party sources. Set up devices such as desktops, monitors, and docks in recipient offices, and explained their use to individuals from different backgrounds and in various job positions.

• Assisted in the construction of aquariums and tanks for exotic animals, ensuring optimal living conditions.

• Dedicated time to fixed project schedules to ensure early or on-time completion.
• Monitored craftsman activities at the job site to ensure adherence to design specifications and quality standards.
• Performed calculations necessary for the completion of crafting projects, ensuring accuracy and efficiency.
• Assembled parts into complete units using glue, screws, bolts, rivets, or welding equipment.
• Ensured all safety regulations were followed while operating machinery or performing tasks, ensuring a secure work environment for all involved.