ALLEGRA GONZALEZ , RN,BSN
Seffner,FL
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
27
27
years of professional experience
Work History
Registered Nurse Care Manager
Optum,former Davita
11.2018 - Current
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
- Reduced hospital readmissions through effective coordination of care, communication with patients, and proactive followup.
- Enhanced patient satisfaction by providing compassionate and personalized nursing care throughout their healthcare journey.
- Streamlined care management processes, resulting in increased efficiency and better utilization of resources.
- Collaborated with interdisciplinary teams to develop and implement evidence-based interventions for complex medical conditions.
- Identified gaps in care for at-risk populations, leading to the development of targeted interventions to improve health outcomes.
- Facilitated patient education on disease management, medication adherence, and lifestyle modifications to promote optimal health.
Triaged Nurse
Optum , Former Davita
12.2017 - 11.2018
- Enhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.
- Reduced wait times for patients by swiftly assessing their conditions and directing them to appropriate care providers.
- Improved communication among healthcare team members by serving as a liaison between patients, physicians, and nursing staff.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
Field Nurse/Alternate Administrator
Matrix Home Care
02.2013 - 08.2017
- Staffing Coordinator/Alternate Administrator, working as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions
- Supervising caregivers
- Performing payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Establish work procedures or schedules and keep track of the daily work of clerical staff
- Home visits to administer prescribed medications, intravenous fluids, Wound Care, Disease management, provide patient care or treatments.
Medical Assistant
OBGYN Associates
08.2011 - 01.2013
- Interview patients to obtain medical information, prepare treatment rooms for patient examinations, help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
Medical Assistant
JSA Healthcare Corporation
01.2007 - 01.2010
- Recording patients' medical history, vital statistics, or information such as test results in medical records
- Performing wound care, EKG's, medication administration per doctor's order
- Preparing and assisting doctor in different procedures.
Medical Assistant
Dr. Eduardo Ercia M.D, P.A
01.2005 - 01.2007
- Front and Back office duties, Referrals.
Registered Nurse
Holguin
01.1997 - 12.2004
- Patient General Care
- Monitor, record, and report symptoms or changes in patients' conditions, maintaining accurate, detailed reports
- Direct and coordinate infection control programs, advising or consulting with specified personnel about necessary precautions
- Perform administrative or managerial functions, such as taking responsibility for a unit's staff, budget, planning, or long-range goals
- Refer students or patients to specialized health resources or community agencies furnishing assistance.
Education
Bachelor of Science - Nursing
College of Nursing
Holguin, CuSkills
- Complex Problem Solving
- Monitoring
- Active Learning
- Administration and Management
- Foreign Language
- Care Coordination
- Electronic Health Records
- Medical Terminology
Languages
English/Spanish
Personal Information
Title: Registered Nurse
References
Professional & Personal references furnished upon request
Timeline
Registered Nurse Care Manager
Optum,former Davita
11.2018 - Current
Triaged Nurse
Optum , Former Davita
12.2017 - 11.2018
Field Nurse/Alternate Administrator
Matrix Home Care
02.2013 - 08.2017
Medical Assistant
OBGYN Associates
08.2011 - 01.2013
Medical Assistant
JSA Healthcare Corporation
01.2007 - 01.2010
Medical Assistant
Dr. Eduardo Ercia M.D, P.A
01.2005 - 01.2007
Registered Nurse
Holguin
01.1997 - 12.2004
Bachelor of Science - Nursing
College of Nursing
Similar Profiles
Henrik ArzumaniansHenrik Arzumanians
Lead Radiologic Technologist at Optum, Davita, Healthcare PartnersLead Radiologic Technologist at Optum, Davita, Healthcare Partners
Brooklyn AndradeBrooklyn Andrade
Medical Receptionist at Optum, Davita Medical GroupMedical Receptionist at Optum, Davita Medical Group
Lisa SchulzLisa Schulz
Optimal Practice Insight| Client Success Manager at Optum insight/ Optum Behavioral Care HealthOptimal Practice Insight| Client Success Manager at Optum insight/ Optum Behavioral Care Health