Allen Brown
Haughton,LA
Summary
Dynamic leader with proven expertise in inventory management and team leadership, honed at Valvoline Instant Oil Change. Excelled in enhancing customer relations and solving complex problems, ensuring operational excellence. Demonstrated ability to oversee multifaceted environments, achieving significant improvements in efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Store Manager
Valvoline Instant Oil Change
Shreveport, LA
06.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
Circle K
Bossier City, LA
02.2018 - 06.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cook Shift Leader
McDonald's
Haughton, LA
08.2016 - 07.2018
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Education
Diploma -
Haughton
Haughton, LA05.2017
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Leadership
- Outstanding communication skills
- Team leadership and coaching
- Inventory Management
Timeline
Store Manager
Valvoline Instant Oil Change
06.2020 - Current
Assistant Manager
Circle K
02.2018 - 06.2020
Cook Shift Leader
McDonald's
08.2016 - 07.2018
Diploma -
Haughton