Allen Butrica
Olympia,WA
Summary
Offering strong foundation in administrative support and team coordination, eager to learn and grow in dynamic environment. Brings ability to quickly adapt to new tasks and manage multiple priorities effectively. Ready to use and develop organizational and communication skills in Assistant Executive Manager role. Reaching into all departments with a emphasis on the kitchen Over see fuction and fill in cooking when often needed Inproved the satisfaction of residents meals
Overview
56
56
years of professional experience
1
1
Certification
Work History
Assistant Executive Manager / Marketing Director
Maple Creek of Lakewood
09.2015 - 11.2024
- Performing all marketing and admissions for an Assisted Living Facility
- Arrange fun activities to brighten the lives of residents
- Assist in the day to day running of the community
- Boosted company profits with cost-saving initiatives and improved resource allocation.
- Coordinated event planning efforts, ensuring successful execution of corporate gatherings, conferences, and workshops.
- Collaborated with other department managers to create a cohesive work environment and achieve overall business objectives.
Owner/Operator
Helping Hands Elderly Resources
10.2010 - 09.2015
- Consulting with families needing assistance with paperwork for elderly family members (Medicaid, VA benefits, POA's insurance)
- Placement of elderly family members with follow-up on satisfaction of care provided
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Raised property accuracy and accountability by creating new automated tracking method.
Marketing Director
Mercy Home Care
05.2005 - 10.2010
- Marketing for in-home care for seniors to live at home but needing assistance
Executive Director
Park Place Assisted Living
12.2000 - 04.2005
- Company Overview: (140 apartments)
- Marketing to all hospitals; set up events to improve census; completed admission paperwork as well as insurance verification
- (140 apartments)
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Marketing Admissions Director
Vista Health Care
11.1997 - 11.2000
- Marketing and Admissions for a 140-bed skilled nursing facility
Sargent E 6
United States Army
04.1969 - 07.1972
- Served for 3 years running al (Kitchen) serving 2000 troops
- Moved to E 6 status rather quickly
Sargent E 6
United States Army
04.1969 - 07.1972
- Served for 3 years running a Mess Hall (Kitchen) serving 2000 troops
- Moved to E 6 status rather quickly
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Reduced food waste significantly, carefully managing inventory and implementing sustainability practices.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Conducted regular training sessions on food safety and allergen awareness, enhancing staff knowledge and customer trust.
Education
Associate - Administration Certification
Seattle Central Community College
Seattle, WA06.1975
Skills
- Account Management
- Cold Calling
- Inventory Management
- Sales
- Data Entry
- Powerpoint
- Salesforce
- Quickbooks
- CRM
- MS Office
- Receptionist
- Cash handling
- Customer service
- Supervising experience
- Business development
- Business management
- Outside Sales
- B2B Sales
- Management
- Inside Sales
- Negotiation
- Senior Care
- Purchasing
- Event Planning
- Project Management
- Marketing
- Pricing
- Insurance Verification
- Recruiting
- Home Care
- Office Management
- Fundraising
- Microsoft Outlook
- Upselling
- Sales Management
- Research
- SAP
- Personal Assistant Experience
Certification
- CPR Certification, 02/21, 02/23, This is a 2 year certification.
- First Aid Certification, 02/21, 02/23, This is a 2 year certification for CPR and First Aid.
- Administrative Certification, 03/85, Present, A 36 week course given by DSHS for Owners Of Multiple AFH homes and for Directors for Assisted Living Communities.
Military Service
United States Army, United States, Sargent E 6, 04/69, 07/72, Served for 3 years running a Mess Hall (Kitchen) serving 2000 troops., Moved to E 6 status rather quickly.
Assessments
- Sales: Influence & Negotiation, Expert, 12/19, Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
- Management & Leadership Skills: Planning & Execution, Familiar, 12/19, Planning and managing resources to accomplish organizational goals.
- Outside Sales, Proficient, 12/19, Actively listening and responding appropriately; performing common sales calculations.
- Inside Sales, Highly Proficient, 12/19, Actively listening and responding appropriately; performing common sales calculations.
- CRM Skills with Salesforce, Familiar, 12/19, Knowledge of Salesforce objects, fields, and processes.
- Sales skills, Proficient, 07/21, Influencing and negotiating with customers.
Personal Information
Authorized To Work: US
Timeline
Assistant Executive Manager / Marketing Director
Maple Creek of Lakewood
09.2015 - 11.2024
Owner/Operator
Helping Hands Elderly Resources
10.2010 - 09.2015
Marketing Director
Mercy Home Care
05.2005 - 10.2010
Executive Director
Park Place Assisted Living
12.2000 - 04.2005
Marketing Admissions Director
Vista Health Care
11.1997 - 11.2000
- CPR Certification, 02/21, 02/23, This is a 2 year certification.
- First Aid Certification, 02/21, 02/23, This is a 2 year certification for CPR and First Aid.
- Administrative Certification, 03/85, Present, A 36 week course given by DSHS for Owners Of Multiple AFH homes and for Directors for Assisted Living Communities.
Associate - Administration Certification
Seattle Central Community College
Sargent E 6
United States Army
04.1969 - 07.1972
Sargent E 6
United States Army
04.1969 - 07.1972
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