Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Sonny Nguyen

OLYMPIA,WA

Summary

Dynamic and organized receptionist with proven expertise at T Spa Nails, excelling in client relations and appointment scheduling. Recognized for enhancing customer satisfaction through effective communication and problem resolution. Skilled in data entry and maintaining financial integrity, ensuring a seamless experience for clients while optimizing service flow.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

4
4
years of professional experience

Work History

Receptionist

T Spa Nails
08.2021 - 09.2025
  • Managed front desk operations, ensuring seamless client check-in and appointment scheduling.
  • Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of reception area, enhancing overall client experience.
  • Coordinated with nail technicians to optimize service flow and minimize wait times for clients.
  • Processed payments and maintained accurate cash handling procedures, ensuring financial integrity.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Education

No Degree - Kinesiology

Western Washington University
Bellingham, WA
06-2027

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Appointment scheduling

Timeline

Receptionist

T Spa Nails
08.2021 - 09.2025

No Degree - Kinesiology

Western Washington University
Sonny Nguyen