JASMINE Billops
Huntsville,AL
Summary
I am a dedicated and dependable professional who takes pride in creating a positive environment and supporting those around me. I have developed strong communication, organization, and problem-solving skills, while learning the importance of patience, adaptability, and leading by example.
Overview
1
1
Certification
7
7
years of post-secondary education
4
4
years of professional experience
Work History
Receptionist
O2B Kids Monrovia
Huntsville, USA
02.2023 - Current
- Greeted visitors warmly and provided assistance.
- Managed incoming calls and routed them to appropriate staff members.
- Scheduled appointments and maintained the front desk calendar efficiently.
- Scheduled appointments for clients to ensure efficient time management.
- Arranged and confirmed appointments for clients and customers to facilitate smooth operations.
- Provided exceptional customer service to internal and external customers, enhancing their experience.
- Coordinated communication among parents, staff, and children to strengthen community support.
- Built rapport with families to strengthen community relationships at O2B Kids Monrovia.
- Assisted in processing enrollment forms and related documentation accurately.
- Performed data entry tasks into various computer systems accurately and promptly.
Assistant Director
Independent Child Care And Nursery
Springfield, USA
12.2023 - 05.2025
- Designed and executed educational programs tailored for diverse age groups, fostering inclusive learning environments.
- Oversaw staff performance and enforced adherence to safety regulations and best practices, ensuring a safe and compliant environment.
- Facilitated parent communication by creating newsletters and organizing meetings, enhancing engagement and collaboration.
Education
Early Childhood Education -
Calhoun Community College
Tanner, AL 09.2026 -
Some College (No Degree) -
Springfield Southeast High School
Springfield , IL 06.2018 - 08.2025
Skills
- Appointment scheduling
- Scheduling appointments
- Project coordination
- Meeting coordination
- Front desk operations
- Telephone skills
- Customer service
- Customer/Client relations
- Client relations
- Client greeting
- Effective communication
- Phone etiquette
- Relationship building
- Parent communication
- Parent engagement
- Team collaboration
- Time management
- Problem solving
- Data entry
- Document management
- File management
- Record preparation
- Administrative support
- Administrative operations
- Event organization
- Project coordination
- Performance improvement
- Staff supervision
- Staff management
- Child development
- Program development
- Strategic planning
- Team leadership
- Problem solving
- Organization skills
- Professional demeanor
- Communication skills
- Verbal communication
- Record preparation
- Client greeting
- Schedule coordination
- Meeting coordination
- Administrative operations
- Organization skills
Certification
- CDA- Infant & Toddler
Social Media Marketing
sume
References
References available upon request.
Timeline
Early Childhood Education -
Calhoun Community College
09.2026 -
Assistant Director
Independent Child Care And Nursery
12.2023 - 05.2025
Receptionist
O2B Kids Monrovia
02.2023 - Current
Some College (No Degree) -
Springfield Southeast High School
06.2018 - 08.2025