ALLEN CASTILLO
Kennesaw,United States
Summary
Versatile and dependable professional with experience in both retail management and construction. Skilled in customer service, team leadership, inventory management, project coordination, and maintaining safe, efficient work environments. Proven ability to adapt to fast-paced settings, solve problems effectively, and work collaboratively with diverse teams. Strong work ethic, attention to detail, and commitment to delivering quality results while meeting organizational goals and customer expectations.
Overview
9
9
years of professional experience
Work History
Assistant Grocery Manager
Kroger
Kennesaw, GA
08.2024 - Current
- Led overnight team to maintain shelving and backroom organization, improving shift efficiency with measurable results.
- Managed inventory intake and rotation to reduce expired stock and improve freshness across perishable categories.
- Implemented safety protocols for unloading and spill response, decreasing accidents and shrink during night shifts.
- Coached staff in customer assistance and product placement, enhancing store availability and visual standards.
- Streamlined overnight stocking processes, enhancing product availability and ensuring a seamless shopping experience for customers.
Dairy Department Manager
Kroger
Kennesaw, GA
11.2021 - 08.2024
- Oversaw daily operations of dairy department, ensuring product quality and freshness.
- Managed inventory levels, reducing waste through effective stock rotation techniques.
- Trained and mentored staff on customer service standards and product knowledge.
- Implemented sales strategies to enhance department performance and meet company goals.
Grocery Stocker
Kroger
Kennesaw, GA
08.2021 - 11.2021
- Organized and stocked shelves to ensure optimal product placement and visibility.
- Monitored inventory levels and restocked items to prevent shortages.
- Collaborated with team members to maintain a clean and safe work environment.
- Assisted customers in locating products and answering inquiries efficiently.
DRYWALL INSTALLER/FINISHER
LC Drywall LLC
Woodstock, GA
06.2017 - 05.2021
- Completed drywall installation on residential and commercial properties while ensuring precise fit and secure attachment.
- Assisted in repairing water-damaged drywall sections and restoring surfaces to align with existing finishes.
- Supported apprentices and laborers to enhance workflow efficiency and minimize rework on tasks.
- Conducted inspections of finished installations for defects and rectified issues to adhere to project standards and client satisfaction.
- Created a collaborative work atmosphere by mentoring apprentices to develop their skills and elevate team performance.
- Facilitated improvements in drywall installation processes that resulted in faster project completion and increased client satisfaction.
- Reviewed completed drywall work for defects and implemented corrective actions to maintain high-quality standards.
- Collaborated with project managers to maximize material usage, reduce waste, and support cost-effective project completion.
Education
HIGH SCHOOL DIPLOMA -
North Cobb High School
Acworth, GA05.2019
Skills
- Effective leader
- Bilingual
- Team Collaboration
- Verbal and Written Communication
- Punctual and Reliable
- Employee Management
- Positive Attitude
- Customer Service Management
- Strategic Planning
- Excellent Communication
LANGUAGES
English
Spanish
Interests
Marathon Runner, Traveling, Reading books/ puzzle solving
Accomplishments
- Helped my Kroger store become Top 3 in the Atlanta division in sales which received recognition from the VP of operations in Georgia.
- Ran my first Publix Atlanta marathon finishing with a official time of 4:05:03
Timeline
Assistant Grocery Manager
Kroger
08.2024 - Current
Dairy Department Manager
Kroger
11.2021 - 08.2024
Grocery Stocker
Kroger
08.2021 - 11.2021
DRYWALL INSTALLER/FINISHER
LC Drywall LLC
06.2017 - 05.2021
HIGH SCHOOL DIPLOMA -
North Cobb High School