Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Business Operations Manager
IL Divano LLC
02.2020 - 03.2024
Achieved and exceeded sales targets by implementing effective marketing strategies
Recruited, hired, mentored, and trained nine staff on business procedures, policies, duties, and customer care methods.
Interacted well with customers to build connections and nurture relationships.
Developed and maintained positive relationships with vendors, resulting in favorable pricing and terms
Implemented cost-saving measures that resulted in significant savings for the business.
Evaluated employee performance regularly through comprehensive reviews, offering constructive feedback on areas needing improvement while celebrating successes achieved together as a team.
Oversaw financial management, including budgeting, reporting, and forecasting, to ensure fiscal responsibility and sustainability.
Conducted thorough market research to identify industry trends and opportunities for growth.
Crafted detailed business plans with clear objectives, strategies, timelines, budgets, and ROI projections
Director of Operations & Training Development at Il Lusso Steakhouse & White Sage LLCDirector of Operations & Training Development at Il Lusso Steakhouse & White Sage LLC