Builds trusting relationships with diverse populations to enhance healthcare access. Coordinates multidisciplinary services, ensuring continuity of care and improved patient outcomes through individualized care plans and community resource navigation.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Care Coordination / Early Intervention Specialist
Wayne State University School of Medicine - Sinai Grace Specialty Care Clinic
Detroit, Michigan
07.2016 - Current
Developed individualized care plans to boost patient engagement and ensure long-term retention in medical care.
Coordinate care for individuals living with chronic medical conditions by removing barriers to treatment and improving access to healthcare services.
Collaborate with physicians, nurses, behavioral health providers, pharmacists, and social workers to improve continuity of care.
Connected patients to housing assistance, transportation, food resources, financial assistance, behavioral health services, and community organizations, enhancing their overall support.
Facilitated patient education on treatment adherence, preventive healthcare, and community resources to empower informed health choices.
Assist patients with health insurance enrollment, renewals, and eligibility through Marketplace plans, MIDAP, and state assistance programs.
Organize community outreach activities and educational events promoting health equity and disease prevention.
Maintain accurate documentation while ensuring compliance with organizational policies and confidentiality standards.
Early Intervention Specialist
Health Emergency Lifeline Program
Detroit, Michigan
06.2015 - 07.2016
Educated clients on available healthcare services and fostered continued engagement in care to enhance health outcomes.
Coordinated referrals for behavioral health, housing, transportation, and community resources to ensure comprehensive support for clients.
Linked newly diagnosed individuals to ongoing medical care and supportive services, facilitating access to essential health resources.
Assisted clients with insurance enrollment and financial assistance applications.
Collaborated with multidisciplinary teams to improve patient outcomes.
Education
Bachelor of Science - Business (Leadership & Management)
University of Phoenix
Phoenix, AZ
07-2026
Skills
Care Coordination
Early Intervention Services
Patient Advocacy
Public Health
Community Resource Navigation
Health Insurance Navigation
MIDAP & MI Bridges Assistance
Patient Engagement
Program Coordination
Case Management Support
Community Outreach
Cross-Functional Collaboration
Leadership & Team Development
Conflict Resolution
Microsoft Office Suite
Documentation & Compliance
Certification
Michigan Community Health Worker Trainer
Community Health Worker
Adult Mental Health First Aid
Adverse Childhood Experiences (ACEs) Training
Leadership & Management Professional Development
Accomplishments
Delta Mu Delta International Honor Society
National Society of Leadership and Success (NSLS)
Dean's List
Community Leadership
Coordinate community outreach initiatives focused on improving healthcare access. Facilitate educational support groups promoting wellness and patient engagement. Volunteer in public health events serving underserved populations throughout the Detroit community.
Timeline
Care Coordination / Early Intervention Specialist
Wayne State University School of Medicine - Sinai Grace Specialty Care Clinic
07.2016 - Current
Early Intervention Specialist
Health Emergency Lifeline Program
06.2015 - 07.2016
Bachelor of Science - Business (Leadership & Management)