Operations leader with experience in scheduling, planning, inventory control, and team coordination. Known for improving efficiency, keeping daily operations on track, and supporting strong customer and workplace standards.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Operations Expert
Express
Atlanta, GA
01.2022 - 05.2026
Processed shipment, sorted merchandise, and replenished sales floor to maintain stock accuracy.
Executed backroom organization, ensuring inventory was accessible and properly labeled.
Supported omnichannel fulfillment by picking, packing, and preparing customer orders.
Maintained visual merchandising standards across displays, fixtures, and fitting rooms.
Forklift Operator
Johnson Jones Construction Company
Fort Wayne, IN
08.2021 - 12.2022
Operated forklift to move construction materials safely across jobsite and storage areas.
Inspected equipment daily to confirm safe operation and report maintenance needs.
Loaded and unloaded delivery trucks while preventing product damage and delays.
Staged materials for crews to support efficient workflow and jobsite readiness.
District Supervisor
McDonald's
Fort Wayne, IN
10.2017 - 11.2020
Led multi-unit restaurant operations, reinforcing guest experience, food safety, and service standards.
Coached restaurant managers on scheduling, labor control, and daily execution priorities.
Monitored compliance with McDonald's operational procedures, health requirements, and quality expectations.
Reviewed sales trends and operational reports to improve staffing, throughput, and profitability.
Education
Bachelor of Science - Psychology
Indiana State University
Terre Haute, IN
06-2018
Skills
Scheduling and planning
Health and safety management
Facilities management
Cross-functional team leadership
Office administration
Operational efficiency
Teamwork and collaboration
Problem-solving
Reliability
Certification
Certified Forklift Operator, Johnson Jonces - 2022