Allen Henderson
Las Cruces,NM
Summary
Resourceful professional skilled in maintaining cleanliness and providing excellent customer service. Experience in supporting students and residents, with a strong focus on adaptability and attention to detail to enhance community living experiences.
Overview
10
10
years of professional experience
Work History
Resident Assistant
New Mexico State University
Las Cruces, New Mexico
08.2025 - Current
- Enforced residence hall policies to maintain a safe living environment.
- Mediated conflicts between residents, fostering a harmonious and supportive community atmosphere.
- Conducted routine rounds to check on residents, ensuring their care needs were met effectively.
- Conducted regular floor meetings to discuss concerns and gather feedback from residents.
- Provided academic resources and referrals to campus services, enhancing residents' academic success.
Custodian
Walt Disney World Parks and Resorts
Orlando, Florida
08.2024 - 11.2024
- Ensured cleanliness in guest areas to enhance visitor experience.
- Disposed of waste following health and safety regulations.
- Collaborated with team members to complete daily tasks.
- Delivered exceptional customer service during guest interactions to foster a welcoming environment.
- Reported maintenance issues to appropriate departments promptly.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Replenished restroom supplies to ensure availability for guests.
- Sanitized surfaces with approved cleaning products to minimize risk of bacteria and virus transmission.
Student Aide
Dona Ana Community College
Las Cruces, New Mexico
08.2023 - 05.2024
- Facilitated student troubleshooting of software and hardware issues to enhance learning.
- Oversaw lab equipment management to ensure optimal functionality for all users.
- Maintained cleanliness and organization of the computer lab workspace.
- Teamed with staff to enhance lab resources, improving overall user experience.
- Updated software versions with patches and new installations to close security loopholes and protect users.
Security Officer
Security Concepts Inc.
Las Cruces, New Mexico
05.2022 - 07.2022
- Monitored premises, identified security risks, and implemented measures to enhance safety.
- Responded promptly to alarms and emergencies following established protocols.
- Documented incidents and compiled detailed reports for management review to inform decision-making.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of security-related activities to ensure compliance and facilitate audits.
Student Aide
Dona Ana Community College
Las Cruces, New Mexico
08.2021 - 01.2022
- Supported student services and administrative tasks to enhance operational efficiency.
- Maintained accurate records of student attendance and participation.
- Coordinated scheduling for events and classroom usage effectively.
- Maintained welcoming environment for students and visitors to promote positive experiences.
- Implemented college policies and procedures in daily operations to ensure compliance and consistency.
Overnight Stocker
Walmart
Oxford, New Jersey
09.2020 - 11.2020
- Stocked shelves with merchandise, enhancing store presentation and customer experience.
- Monitored product expiration dates to manage stock rotation effectively.
- Organized shelves, racks and bins, ensuring optimal product availability for customers.
- Checked shelves in department, identifying replenishment needs to sustain product flow.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Mail Sorter
Amazon
Oxford, New Jersey
05.2020 - 07.2020
- Sorted incoming mail into designated bins, facilitating timely distribution.
- Inspected mail items for quality and proper labeling before distribution.
- Sorted incoming mail for distribution to staff, departments and external customers.
- Operated mail processing equipment and manually sorted mail to streamline delivery process.
- Inspected incoming mail for damage or missing pieces, ensuring quality control before distribution.
Fry Cook
zeebs
Las Cruces, New Mexico
08.2016 - 10.2016
- Maintained cleanliness and organization of cooking stations and kitchen equipment to ensure a safe and efficient working environment.
- Collaborated with team members to coordinate timely food preparation and service, enhancing overall customer satisfaction.
- Monitored food safety standards during cooking and storage processes.
- Operated deep fryers safely while cooking food items as per customer requests.
- Stocked and restocked food items on the line to support uninterrupted food service during peak hours.
Education
Associate of Arts - Game Development
New Mexico State University
Las Cruces, NM05-2024
Skills
- Cooking techniques
- Food safety
- Product preparation
- Stock management
- Supply restocking
- Team collaboration
- Adaptable to change
- Effective communication
Timeline
Resident Assistant
New Mexico State University
08.2025 - Current
Custodian
Walt Disney World Parks and Resorts
08.2024 - 11.2024
Student Aide
Dona Ana Community College
08.2023 - 05.2024
Security Officer
Security Concepts Inc.
05.2022 - 07.2022
Student Aide
Dona Ana Community College
08.2021 - 01.2022
Overnight Stocker
Walmart
09.2020 - 11.2020
Mail Sorter
Amazon
05.2020 - 07.2020
Fry Cook
zeebs
08.2016 - 10.2016
Associate of Arts - Game Development
New Mexico State University