Allen Horton
Max Meadows,Virginia
Summary
Detail-oriented recent college graduate with a Master of Business Administration (M.B.A.) with a (3.9 GPA), and 30+ years of work experience. I am wanting to leverage my academic experience and a proven knowledge of contract negotiation & management, key account management, and revenue stream to help your company successful. Frequently praised as results-oriented by my peers, I can be relied upon to help achieve goals and driving continuous improvement. I have been responsible for implementing changes through analytical analysis and supervision.
Overview
32
32
years of professional experience
Work History
Mechanical Design manager
Hitachi Energy
Bland, VA
07.2023 - Current
- Manage nineteen Mechanical Designers
- Manage monthly and yearly KPI’s
- To ensure that standards are implemented
- Communicate with customers to assist with field issues to find solutions to problems.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
Quality Manager (Interim)
Hitachi Energy
Bland, VA
04.2023 - 07.2023
- Maintain quality standard and preform reporting of all quality metrics of quality
- Supervise Quality Inspectors and Test Engineer.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Analyzed customer feedback data to identify potential areas of improvement within the product life cycle process.
- Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
Mechanical Design lead
Hitachi Energy
Bland, VA
04.2020 - 04.2023
- Supervise the day-to-day operations of Mechanical Designers
- Ensure that any issues that manufacturing has is addressed and fixed
- To ensure that all standards are updated
- Communicate with customers to assist with field issues to find solutions to problems.
Sr. Mechanical Designer
Hitachi Energy
Bland, VA
04.1992 - 04.2020
- Design dry-type transformers
- Preform field measurements to custom fit transformers
- Worked with customers to complete drawing packages for transformers.
Education
Master of Business Administration (M.B.A.) - Business Administration
Purdue University
01.2023
Business Administration - Leadership
Purdue University
05.2021
Skills
- Worked with customers daily in getting orders and doing field service
- Fluent in SAP
- Expert in AutoCAD
- Part of the Reiwa project for the new ERP system
- Performance Management
- Cross-Functional Teamwork
- Brand Management
- Project Management
- Key Performance Indicators
- Innovation management
- Customer Relationship Management (CRM)
- Marketing
- Team Leadership
- Staff Management
Awards
- Dean's List
- Summa cum laude
References
References available upon request.
Timeline
Mechanical Design manager
Hitachi Energy
07.2023 - Current
Quality Manager (Interim)
Hitachi Energy
04.2023 - 07.2023
Mechanical Design lead
Hitachi Energy
04.2020 - 04.2023
Sr. Mechanical Designer
Hitachi Energy
04.1992 - 04.2020
Master of Business Administration (M.B.A.) - Business Administration
Purdue University
Business Administration - Leadership
Purdue University