Allen John
Missouri City,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Internship position. Ready to help team achieve company goals. Experienced CVS customer service representative with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
CVS Pharmacy
09.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Science - Computer Science
University of Houston - Clear Lake
Houston, TX05.2026
High School Diploma -
Hightower High School
Missouri City, TX05.2022
Skills
- Oracle EnterpriseOne
- Clerical Support
- Program Coding
- Software Development
Python coding
Have one year experience in coding python level cases.
Languages
Malayalam
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Associate
CVS Pharmacy
09.2021 - Current
Bachelor of Science - Computer Science
University of Houston - Clear Lake
High School Diploma -
Hightower High School