Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Languages
References
Core Qualifications
Professional Highlights
Availability
Timeline
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Allen Krege

Plantation,FL

Summary

Experienced law enforcement supervisor with 28 years in public service, specializing in crisis management and customer care. Proven ability to lead teams, enhance department efficiency, and implement effective processes. Skilled in communication, decision-making, and training. Prepared to bring exceptional service and problem-solving skills to a new role.

Overview

28
28
years of professional experience

Work History

Law Enforcement Supervisor (Retired)

City of Sunrise Police Department
Sunrise, FL
07.2001 - 12.2020
  • Handled continuous, urgent communications with the public, victims, and agencies, often managing multiple cases simultaneously.
  • Maintained strict attention to detail, documentation, and procedural adherence.
  • Provided consistent, customer-focused support from crisis intervention to general assistance.
  • Trained and mentored junior personnel on clear communication, professionalism, and multitasking under stress.
  • Created safe, efficient environments through decisive problem-solving, and calm conflict resolution.
  • Investigated complaints from customers regarding violations of regulations or laws.
  • Developed positive relationships with community stakeholders, including businesses, residents, and civic groups.

Search & Rescue Law Enforcement

U.S. Coast Guard
Various Global & Domestic Locations, FL
06.1993 - 07.2001
  • Delivered mission-critical support services with precision and reliability.
  • Demonstrated adaptability across cultural, linguistic, and logistical barriers.
  • Managed multi-channel communication systems, and ensured consistent operational performance under duress.
  • Created and maintained accurate records of departmental activities, including budgets, personnel documents, and project timelines.
  • Facilitated communication between different departments to resolve issues quickly.
  • Managed day-to-day operations of the department, including scheduling tasks and assigning duties.

Education

Bachelor of Science - Criminal Justice Management

Union Institute & University
Cincinnati, OH
12-2015

Certificate - Homeland Security

Union Institute & University
Cincinnati, OH
12-2015

High School Diploma -

Greencastle High School
Greencastle, IN
06-1992

Skills

  • Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
  • CRM Systems Data Entry & Call Logging Internet browsers
  • Call center technologies Email Support Ticketing Systems
  • Rapid learning of airline tools: Radixx Res, Jira, Airline Choice DCS (training-ready)
  • Decision making
  • Training and mentoring
  • Communication skills

Languages

English (Native language)

Affiliations

  • PADI certified Divemaster

Languages

English
Native/ Bilingual

References

References available upon request.

Core Qualifications

  • 28+ years in law enforcement & military leadership expert at resolving issues with professionalism and care
  • Proven ability to handle high-pressure situations with empathy, tact, and precision
  • Exceptional communicator skilled in de-escalation, active listening, and clear written/verbal responses
  • Technically capable experienced with digital systems, secure databases, Microsoft Office, and CRM tools
  • Remote-ready disciplined, self-motivated, and equipped with a dedicated home office and 100 Mbps internet

Professional Highlights

  • Recognized for 5-star professionalism during high-stress negotiations
  • Commended for effective communication and decision-making in volatile environments
  • Successfully transitioned to remote work with high productivity and reliability

Availability

Nights | Weekends | Holidays | Short-Notice Response | Full-Time Remote

Timeline

Law Enforcement Supervisor (Retired)

City of Sunrise Police Department
07.2001 - 12.2020

Search & Rescue Law Enforcement

U.S. Coast Guard
06.1993 - 07.2001

Bachelor of Science - Criminal Justice Management

Union Institute & University

Certificate - Homeland Security

Union Institute & University

High School Diploma -

Greencastle High School