Allen Li
Brooklyn,NY
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server/Cashier
KYURAMEN
08.2023 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server/Cashier
Hug grill buffet
06.2023 - 07.2023
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assistant Manager/Server/Cashier/boba maker
Ten second's noodles
05.2023 - 07.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
In process - Psychology
CUNY Brooklyn
03.2026
High school diploma -
John Dewey High School
07.2019
Skills
- Supply Restocking
- Food Running
- Guest Engagement
- Hospitality service expertise
- Staff Training
- Teamwork and Collaboration
- Effective Communication
Certification
- Food Handler Certification, 05/01/23, 05/01/24
- Portland Oregon food handler
Languages
English
Limited Working
Chinese (Mandarin)
Limited Working
Fuzhonese(Chinese)
Full Professional
Timeline
Server/Cashier
KYURAMEN
08.2023 - Current
Server/Cashier
Hug grill buffet
06.2023 - 07.2023
Assistant Manager/Server/Cashier/boba maker
Ten second's noodles
05.2023 - 07.2023
In process - Psychology
CUNY Brooklyn
High school diploma -
John Dewey High School