Allen Martin
Metairie,LA
Summary
Motivated warehouse supervisor with 9+ years of management experience. multitasker, organized, quick learner and professional. Also skilled in inventory control, time management, Forklift, inventory restocking, and order picking and processing. Ready to take my skills to the next level.
Overview
8
8
years of professional experience
Work History
Warehouse Supervisor
Stellar
St. Rose, LA
05.2022 - Current
- Monitored warehouse operations to ensure accuracy and efficiency.
- Created strategies for improving operational efficiencies in the warehouse.
- Supervised loading and unloading of materials from incoming trucks.
- Developed plans for reorganizing storage areas as necessary based on product volume changes.
- Reviewed invoices for accuracy prior to authorizing payment processing.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Customer Service Manager
Walmart
Plano, TX
09.2015 - 07.2020
- Provided exceptional customer service to ensure customer satisfaction.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Monitored staff performance to ensure adherence to customer service standards.
- Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
Education
High School Diploma -
Grace King High School
Metairie, LA03.2015
Skills
- Shipping and Receiving Operations
- Quality Checks
- Warehouse Safety
- Inventory Replenishment
- Forklift Operations
- Policy Enforcement
- Loading and Unloading
- Performance Improvement
- Warehouse Organization
- Staff Management
Timeline
Warehouse Supervisor
Stellar
05.2022 - Current
Customer Service Manager
Walmart
09.2015 - 07.2020
High School Diploma -
Grace King High School