Allen Noriega
Long Beach,CA
Summary
Project Specialist with proven track record in business development, building teams, optimizing productivity, and task efficiency. Expertise in project management tools, risk assessment, and stakeholder communication. With demonstrated leadership and time-management skills that ensure timely, budget-compliant project delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Specialist
Illumination Health+Home
Santa Ana
09.2023 - 11.2025
- Led program implementation with three Medicaid health plans (Health Net, CalOptima, and Inland Empire Health Plan) to accomplish organizational strategy & fiscal year goals
- Managed program implementation and operational projects for program trainings, policy manuals, web app CRM development, and revenue cycle systems, enhancing operational efficiency and program effectiveness
- Oversaw $300K revenue by coordinating with stakeholders and departments, ensuring compliance audits, training, and billing met quality assurance and service delivery standards
- Presented monthly and quarterly quality assurance and project reports to inform and strategize with multiple department stakeholders
- Collaborated with Legal and Compliance, Grants, and Finance Departments to monitor and maintain contract performance
Program Manager
Illumination Health+Home
Cerritos
12.2022 - 09.2023
- Led a multidepartment team of 10 staff, seven Care Managers, two Community Outreach staff, and one Program Coordinator to achieve monthly program and revenue goals
- Coached team of eight Care Managers on health education techniques, task management in care planning, and critical thinking for comprehensive health assessments, enhancing program quality
- Developed and implemented quality assurance and standard operating procedures, strengthening program compliance and operational controls
- Hired multiple roles rapidly to address operational capacity needs, ensuring program continuity
Lead Care Manager
Illumination Health+Home
Cerritos
03.2022 - 12.2022
- Increased program enrollment by 20% through community partnerships that aligned with the population of focus
- Coordinated communications among 5 health plans and agency stakeholders to meet monthly program deadlines for service delivery caseload quotas
- Developed quality assurance processes that trained and ensured compliance of 12 staff members
Lead ICMS Case Manager - C.B.E.S.T Program
WLCAC, L.A. County Department of Health Services
Los Angeles
08.2020 - 03.2022
- Performed diagnostic vulnerability assessments over 1,240 hours to identify housing insecurity and healthcare needs, informing tailored case management solutions
- Facilitated resource support over 842 miles of travel for healthcare advocacy, housing resources, and Social Security assistance to enhance service delivery
- Organized client data into a user-friendly spreadsheet to ensure efficient resource allocation throughout case management journey
Benefits Advocate - C.B.E.S.T Program
VOA LA, L.A. County Department of Health Services
Los Angeles
01.2019 - 07.2020
- Monitored case management procedures, evaluating service effectiveness by auditing case files for completeness and accuracy
- Audited 100 cases weekly, delegating 20 cases daily to ensure proper handling of sensitive client information
- Expedited reception desk activity log into a system that records essential client care evaluation functions, organizing and tracking client care
Project Coordinator
OMD
Los Angeles
08.2017 - 08.2018
- Managed media partner relations across four campaigns to achieve launch two days ahead of schedule
- Developed media partner consideration sets based on past performance metrics of 10M UVs, brand pillar alignment, and historical CPM rates to contribute towards the digital media investment plan
- Audited third-party performance in brand awareness campaigns to confirm pacing of 50-70% delivery mid-flight
- Conducted campaign case reviews and assessed data to ensure all documentation was ready for launch
Education
Project Management in Construction Certificate Program -
University of La Verne
03-2026
Bachelor of Arts - Communications with an emphasis in Advertising
California State University, Fullerton
05-2017
Skills
- Project management
- Schedule updates & planning accuracy
- Schedule accuracy
- Critical path fundamentals
- Construction methodologies
- Risk identification & analysis
- Collaborative project delivery
- Scope, safety & communication challenges
- Risk analysis
- Scope & safety
- Risk mitigation
- Integrated Project Delivery methods
- Delivery method evaluation
- Construction standards
- Structural drawings
- Line types & drawing conventions
- Schedules
- Team leadership
Skills
Work Breakdown Structure (WBS), critical path fundamentals, resource and duration assignment, schedule updates & planning accuracy, Design-Bid Build, Design Build, Construction Manager At Risk, Integrated Project Delivery methods, delivery method evaluation), risk identification & analysis, Construction Manager's role in risk control, scope, safety & communication challenges, risk mitigation strategies, architectural, structural & mechanical drawings basics: plans, elevations, sections & isometrics, reference points & schedules, green building, wildfire retrofitting
Certification
- Certified Associate in Project Management (CAPM), 04/2026 Project Management Institute
- Procore Certification: Project Manager (Core Tools), 02/26, Procore Technologies
- Career Essentials in Generative AI, 02/26, Microsoft and LinkedIn
- Construction Management Certificate, 01/26, Procore LinkedIn Learning, Online
- Procore Construction Management Professional Certificate, 01/26, Procore Technologies
Affiliations
USGBC-CA Member, Green Building Corps
Timeline
Project Specialist
Illumination Health+Home
09.2023 - 11.2025
Program Manager
Illumination Health+Home
12.2022 - 09.2023
Lead Care Manager
Illumination Health+Home
03.2022 - 12.2022
Lead ICMS Case Manager - C.B.E.S.T Program
WLCAC, L.A. County Department of Health Services
08.2020 - 03.2022
Benefits Advocate - C.B.E.S.T Program
VOA LA, L.A. County Department of Health Services
01.2019 - 07.2020
Project Coordinator
OMD
08.2017 - 08.2018
Project Management in Construction Certificate Program -
University of La Verne
Bachelor of Arts - Communications with an emphasis in Advertising
California State University, Fullerton