ROBIN HIEPE
St. Petersburg,FL
Summary
Experienced with project planning, resource allocation, and risk management. Utilizes strategic thinking to ensure project milestones are met efficiently. Track record of leveraging strong organizational skills and attention to detail to drive project success.
Overview
31
31
years of professional experience
Work History
Project Specialist
The Vinoy Resort & Golf Club
St. Petersburg, FL
01.2025 - Current
- Coordinated cross-departmental projects to enhance operational efficiency and guest satisfaction.
- Developed and maintained project timelines to ensure on-time completion of initiatives.
- Facilitated communication between stakeholders to align project goals with organizational objectives.
- Implemented process improvements that streamlined workflows and reduced project turnaround times.
- Managed vendor relationships to secure necessary resources for successful project execution.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Improved project efficiency by streamlining communication and collaboration among team members.
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
- Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
- Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
- Presented regular status updates to stakeholders, keeping them informed of progress toward established milestones.
- Optimized resource allocation by closely monitoring project progress and adjusting as needed to maintain efficiency.
- Drove successful project completion, maintaining strict adherence to budget constraints.
- Reduced project delivery times by coordinating efforts between teams, optimizing workflows for speed and efficiency.
- Reported regularly to managers on project budget, progress, and technical problems.
F&B Controller
The Vinoy Resort & Golf Club Autograph Collection
01.2022 - Current
- Maintain par levels and order appropriately to ensure all products are kept in stock. Reconcile and pay invoices, keeping accounts up to date. Assist in training new staff. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems.
Purchasing Supervisor
Renaissance Vinoy Resort & Golf Club
01.2013 - 01.2022
- Receive, unload, and process deliveries. Verify and track received inventory and complete inventory reports and logs. Work with suppliers to resolve discrepancies between invoices and actual received merchandise. Conduct inventory audits to determine inventory levels and needs. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout cost levels. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels. Complete and maintain required departmental paperwork. Operate forklift/pallet jack. Maintain and organize all received pallets until product is “broken down”, removed and/or stored. Assist management in training, counseling, and motivating employees; assign and ensure work tasks are completed correctly and on time; serve as a departmental role model or mentor. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Purchasing Agent
Renaissance Vinoy Resort & Golf Club
01.2008 - 01.2013
- Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs.
Purchasing Clerk
Renaissance Vinoy Resort & Golf Club
01.2007 - 01.2008
- Fill requisitions and deliver in a timely manner, check product inventories and alert supervisor of any needed items. Anticipate staff needs in advance. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.
Alfresco Server, Bartender
Renaissance Vinoy Resort & Golf Club
01.1999 - 01.2007
Marchand’s Hostess, Cashier, Server Assistant, Server, Cocktail Server
Renaissance Vinoy Resort & Golf Club
01.1995 - 01.1998
Education
St. Petersburg College
01-1996
High School -
St, Petersburg Catholic High School
St. Petersburg, FL06-1993
Skills
- Documentation management
- Scheduling expertise
- Project management
- Relationship building
- Creative thinking
- Customer relationship management
- Multitasking
- Work Planning and Prioritization
- Phone and email etiquette
- Budget control
- Teamwork and collaboration
- Customer service
- Attention to detail
- Problem-solving abilities
- Reliability
- Project scheduling
- Project planning
- Cost control
- Business acumen
Interests
Photography, Traveling, Kayaking, Reading
Timeline
Project Specialist
The Vinoy Resort & Golf Club
01.2025 - Current
F&B Controller
The Vinoy Resort & Golf Club Autograph Collection
01.2022 - Current
Purchasing Supervisor
Renaissance Vinoy Resort & Golf Club
01.2013 - 01.2022
Purchasing Agent
Renaissance Vinoy Resort & Golf Club
01.2008 - 01.2013
Purchasing Clerk
Renaissance Vinoy Resort & Golf Club
01.2007 - 01.2008
Alfresco Server, Bartender
Renaissance Vinoy Resort & Golf Club
01.1999 - 01.2007
Marchand’s Hostess, Cashier, Server Assistant, Server, Cocktail Server
Renaissance Vinoy Resort & Golf Club
01.1995 - 01.1998
St. Petersburg College
High School -
St, Petersburg Catholic High School
PROFILE
- St. Petersburg Catholic High School 1989-1993
- St. Petersburg College 1993 - 1996