Maranda Chapman
Chillicothe,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Project Specialist
Health Care Logistics
04.2024 - Current
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
- Improved project efficiency by streamlining communication and collaboration among team members.
- Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
- Enhanced client satisfaction by delivering projects on time and within budget constraints.
- Evaluated project performance post-completion to identify lessons learned and areas for improvement in future endeavors.
Patient Care Coordinator
The Ohio State University Wexner Medical Center
03.2020 - 03.2024
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Delivered excellent patient experiences and direct care.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
STNA
The VA Medical Center
10.2011 - 02.2020
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Enhanced patient comfort by providing compassionate and attentive personal care.
Education
MBA - Project Management
Southern New Hampshire University
Hooksett, NH05.2025
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH08.2023
Associate of Arts - Liberal Arts And Sciences
Southern New Hampshire University
Hooksett, NH04.2023
Skills
- Documentation Management
- Project Management
- Work Planning and Prioritization
- Relationship Building
- Detail Oriented
- Documentation And Reporting
- Customer Relationship Management
- Multitasking
- Quality Assurance
- Team Collaboration
- Phone and Email Etiquette
- Conflict Resolution
Timeline
Project Specialist
Health Care Logistics
04.2024 - Current
Patient Care Coordinator
The Ohio State University Wexner Medical Center
03.2020 - 03.2024
STNA
The VA Medical Center
10.2011 - 02.2020
MBA - Project Management
Southern New Hampshire University
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Associate of Arts - Liberal Arts And Sciences
Southern New Hampshire University
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