Allen Palawar
Mays Landing,NJ
Summary
Goal-oriented and high-energy individual bringing extensive customer service and sales experience. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Selling Manager
Ashley Furniture Homestore
Northfield, NJ
06.2024 - Current
- Led sales team to exceed revenue targets through strategic planning and effective training.
- Developed and implemented promotional strategies to enhance product visibility and customer engagement.
- Mentored junior sales staff, fostering a collaborative environment focused on achieving sales goals.
- Streamlined sales processes, resulting in improved customer service efficiency and satisfaction levels.
Store Manager
General Nutrition Center
Dallas, TX
05.2014 - 12.2023
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Built relationships with customers and community to establish long-term business growth.
- Grew sales, boosted marketing and profits, applying proactive management strategies and enhancing sales training.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Associate of Science - Business Administration
Atlantic Cape Community College
Mays Landing, NJ05.2027
Skills
- Promotional planning
- Business Management
- Operations
- Recruitment and hiring
- Proficient in Microsoft Office
- Customer Service
Timeline
Selling Manager
Ashley Furniture Homestore
06.2024 - Current
Store Manager
General Nutrition Center
05.2014 - 12.2023
Associate of Science - Business Administration
Atlantic Cape Community College