Allen Ross
Conway,AR
Summary
Operational professional with significant supervisory experience in managing and improving operational workflows. Known for fostering team collaboration and driving performance towards achieving organizational goals. Adaptable to changing needs and proficient in strategic planning and resource management.
Overview
12
12
years of professional experience
Work History
Operational Supervisor
Biomat USA
Conway, AR
01.2022 - Current
- Executed monthly inspections and facilitated safety meetings
- Assisted in various departments to enhance employee and donor satisfaction.
- Conduct interviews of potential employees and determine suitability for open positions
- Subject matter expert in areas trained and able to properly train based on individual needs
- Ensure the quality of product by guiding employees in the process and assessing deviations from SOPs
- Improve donor relations by conversing and making donation process more enjoyable
- Addressed issues related to ineligible donors to facilitate effective communication.
- Utilized Microsoft programs and various interfaces for efficient task completion.
- Guided employees through processes and assessed deviations from SOPs to ensure product quality
Medical Supervisor
BPL Plasma Center
Stillwater, OK
07.2017 - 12.2021
- Retained knowledge to effectively treat plasma donor reactions, enhancing donor safety
- Applying skills from EMT to physicians in line with company SOPs and assessing donor suitability
- Navigated frequent updates in healthcare practices that are present in the medical field
- Assisted in running rabies vaccination program, ensuring timely administration of vaccinations
- Ensured new medical supervisors received necessary tools and knowledge for successful onboarding
Campus Minister
Grace Missionary Baptist Church
08.2014 - 03.2018
- Raised and managed funds for Campus Ministry at Oklahoma State.
- Communicating with individuals from different religions, countries, social status, etc...
- Created monthly reports for all supporting groups to highlight progress and promote ongoing support.
- Researched various subjects to develop teaching materials for diverse audiences different subject matter to varying groups of people
- Developed and implemented mentorship initiatives, enhancing personal development and leadership skills within student groups.
- Led campus outreach programs, fostering community engagement and spiritual growth among students.
Education
Leadership Excellence for Advancing Performance Certificate -
GRIFOLS Academy LEAP Program
Associate's - Psychology
University of Arkansas at Monticello
Monticello, AREmergency Medical Technician - Basic Certification
Oklahoma State University at OKC
Oklahoma City, OKHigh School Diploma -
Crossett High School
Crossett, AR05-2008
Skills
- SOP development
- Operations management
- Lean principles
- Client engagement
- Leadership: Advanced
- Critical Thinking: Advanced
- Adaptability: Advanced
- Multitasking: Advanced
- Process optimization
- Lean improvement
- Client engagement management
- Operations management
Timeline
Operational Supervisor
Biomat USA
01.2022 - Current
Medical Supervisor
BPL Plasma Center
07.2017 - 12.2021
Campus Minister
Grace Missionary Baptist Church
08.2014 - 03.2018
Emergency Medical Technician - Basic Certification
Oklahoma State University at OKC
Associate's - Psychology
University of Arkansas at Monticello
Leadership Excellence for Advancing Performance Certificate -
GRIFOLS Academy LEAP Program
High School Diploma -
Crossett High School