Allen Shimonov
Fresh Meadows,NY
Summary
Dynamic leader with a proven track record at Allen Auto Group Inc, excelling in strategic planning and organizational leadership. Spearheaded initiatives that significantly enhanced productivity and customer satisfaction. Skilled in crisis management and operations management, demonstrating exceptional ability to drive revenue growth and foster strong team collaboration.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
President
Allen Auto Group Inc
01.2018 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Supported project management team for optimal performance.
Briarwood Insurance Services
Insurance Agent
01.2020 - 09.2024
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Improved workflow management by introducing time-saving tools and techniques that boosted employee productivity.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
Education
Queens College of The City University of New York
Flushing, NY 09.2016 - 05.2020
Skills
- Leadership Team Building
- Organizational Leadership
- Strategic Planning
- Operational Excellence
- Employee Relations
- Crisis Management
- Operations Management
- Staff Training
- Sales and Marketing
- Business Development
- Business Planning
Timeline
Briarwood Insurance Services
Insurance Agent
01.2020 - 09.2024
President
Allen Auto Group Inc
01.2018 - Current
Queens College of The City University of New York
09.2016 - 05.2020
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