Allenah Loots
Hugo
Summary
Ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.
Experienced with nurturing and developing children in supportive environment. Utilizes strong organizational skills and adaptability to manage daily routines and respond to changing needs. Knowledge of effective communication and problem-solving to foster positive and engaging atmosphere.
Overview
2
2
years of professional experience
Work History
Coach
White Bear Lake Volleyball Club
09.2023 - 05.2025
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players' families to encourage support and involvement in their athletic growth.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Developed code of conduct for team, promoting discipline and respect both on and off field.
Family Nanny
Family Friends House
09.2024 - 02.2025
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
- Established open communication with parents for seamless coordination in children''s daily routines and schedules.
Summer School Teacher's Assistant
Saint John in Little Canada
06.2023 - 08.2024
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Enforced rules and instructions to maintain discipline.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Helped teachers manage bus loading and unloading.
Education
GED -
Century College
White Bear Lake, MNHigh School Diploma -
Centennial Highschool
Circle Pines, MN05-2025
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Group facilitation
- Problem-solving
- Attention to detail
- Customer service
- Flexible and adaptable
- Critical thinking
- Excellent communication
- Decision-making
volunteer at Saint John in Little Canada, weekly
I communicate with the teachers on tasks that they need extra help on. I’ve been helping with preparation of an auction being held. I help with school events. I helped to monitor spaces where there are students. If any students need extra help, I also participate in that.
Timeline
Family Nanny
Family Friends House
09.2024 - 02.2025
Coach
White Bear Lake Volleyball Club
09.2023 - 05.2025
Summer School Teacher's Assistant
Saint John in Little Canada
06.2023 - 08.2024
GED -
Century College
High School Diploma -
Centennial Highschool
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