Allera Brown
Richmond,VA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Hooters Girl
Hooters of America, LLC
Richmond, VA
10.2024 - 12.2024
- Assisted with customer requests and answered questions to improve satisfaction
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
Patient Access Representative
Mcv health
Richmond, VA
06.2022 - 11.2022
- Ensured accuracy of all data entered into computer system.
- Collaborated with other departments to ensure quality customer service was delivered.
- Greeted patients and visitors in a courteous and professional manner.
- Answered phones promptly in a professional manner.
- Scanned documents into electronic medical records system.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Assisted with scheduling outpatient appointments.
Education
High School Diploma -
Huguenot High School
Richmond Va06-2020
Skills
- Public speaking
- Calm under pressure
- Leadership
- Communication
- Friendly, positive attitude
- Customer service
Timeline
Hooters Girl
Hooters of America, LLC
10.2024 - 12.2024
Patient Access Representative
Mcv health
06.2022 - 11.2022
High School Diploma -
Huguenot High School