Flor Cordova Guzman
Darien,GA
Summary
I'm an outgoing 20-year-old, pursuing employment in E911 and similar career paths. I'm ready to challenge myself. My primary language is Spanish, closely followed by English. I want to put my bilingual ability to work in favor of helping others.
Overview
4
4
years of professional experience
Work History
Hooters Girl
Hooters Restaurant
Brunswick, GA
11.2023 - 06.2025
- Engage with customers and give a guest obsessed experience from food to drinks and even more with talking and communicating with the guests about what other needs they need. Main goal is to make them feel special and are the focus.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
Front of House Employee
Ironside Cafe
Saint Simons Island, GA
02.2023 - 06.2023
- Greeted customers and provided friendly customer service.
- Informed customers of daily specials, menu items, and restaurant policies.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Organized menus and ensured they were properly stocked at each table.
- Assisted with seating arrangements to ensure comfortability for guests.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Checked food quality regularly before serving it to customers.
- Resolved any customer complaints or issues promptly with professionalism.
- Performed opening and closing duties such as counting money, organizing supplies.
- Adhered to all health code regulations when handling food items or beverages.
- Assisted with training new front of house employees on procedures and policies.
To-Go Specialist
Olive Garden
Brunswick, GA
07.2022 - 09.2022
- Greeted customers in a friendly manner and took orders for to-go items.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Operated cash register, collected payment from customers and provided change when necessary.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Received incoming deliveries from vendors and checked contents against purchase orders for accuracy.
- Monitored expiration dates on products stored in coolers or freezers to ensure freshness of ingredients used in meals.
- Restocked condiment stations with appropriate amounts of khup, mustard, mayonnaise.
Food Runner
Chick-fil-A
Brunswick, GA
06.2021 - 10.2021
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA02-2026
Skills
- Customer service
- Time management
- Team collaboration
- Conflict resolution
- Attention to detail
- Calm under pressure
- Verbal communication
Timeline
Hooters Girl
Hooters Restaurant
11.2023 - 06.2025
Front of House Employee
Ironside Cafe
02.2023 - 06.2023
To-Go Specialist
Olive Garden
07.2022 - 09.2022
Food Runner
Chick-fil-A
06.2021 - 10.2021
High School Diploma -
Penn Foster Career School