Alleria Wheeler
Rayne,LA
Summary
- Dynamic and customer-focused professional with experience at Super One Foods, excelling in speed and efficiency. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Skilled in mobile app proficiency and cash handling, consistently fostering loyalty and repeat business while maintaining a positive, upbeat attitude in fast-paced environments.
- Skilled in providing excellent customer service and efficient order fulfillment in fast-paced environment, looking to transition into new field. Developed strong organizational and multitasking skills while working in high-demand setting. Seeking to apply these abilities in new and challenging role.
Overview
3
3
years of professional experience
Work History
Curbside Shopper
Super One Foods
04.2023 - Current
- Selected and assembled customer orders accurately to ensure timely fulfillment.
- Utilized handheld devices for inventory management and order tracking.
- Communicated effectively with team members to streamline workflow processes.
- Maintained cleanliness and organization of shopping area to enhance customer experience.
- Assisted in training new employees on order picking procedures and company policies.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Super One Foods
04.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Assisted in training new cashiers on operational procedures and best practices.
- Developed strong customer relationships, fostering loyalty and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Carhop Server
Sonic
05.2022 - 03.2023
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Processed orders accurately using point-of-sale systems, enhancing efficiency during peak hours.
- Prepared and served food items according to safety and cleanliness standards, maintaining high quality.
- Collaborated with team members to streamline workflows, improving overall service speed and satisfaction.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
Education
No Degree - Nursing
Louisiana State University At Euince
Euince05-2027
High School Diploma -
Rayne High School
Rayne05-2023
Skills
- Speed and efficiency
- Safety awareness
- Mobile app proficiency
- Initiative-taking
- Flexibility
- Upselling products
- Customer service
- Upbeat and outgoing attitude
Timeline
Curbside Shopper
Super One Foods
04.2023 - Current
Cashier
Super One Foods
04.2023 - Current
Carhop Server
Sonic
05.2022 - 03.2023
No Degree - Nursing
Louisiana State University At Euince
High School Diploma -
Rayne High School