Allessandra Climo
Chicago,United States
Summary
Bartender with over 8 years of experience. Demonstrates strong multitasking and supervisory skills, ensuring high-quality service, and seamless team collaboration in dynamic environments. Expert in utilizing resources and curating unique cocktail selections to boost customer engagement and loyalty.
Overview
8
8
years of professional experience
Work History
Bartender/Supervisor
The Robey
CHICAGO, United States
05.2021 - 09.2024
- Delivered exceptional customer service, enhancing guest satisfaction, and loyalty.
- Maintained cleanliness and order, ensuring a welcoming dining environment.
- Expertly managed drink orders for high-volume bar, serving customers nightly.
- Ensured that all orders were entered into the point-of-sale system accurately and efficiently.
Server
Ina Mae's Packaged Goods
CHICAGO, United States
07.2020 - 05.2021
- Filled condiments and napkin containers during slack periods.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Bartender
Bites Asian Kitchen
CHICAGO, United States
11.2019 - 03.2020
- Crafted signature cocktails, enhancing customer experiences with unique Asian-fusion flavors.
- Collaborated with kitchen team to create visually appealing garnishes, boosting presentation.
- Maintained in-depth knowledge of menu, offering tailored food and drink pairings to patrons.
Shift Lead
Kizuki Ramen and Izakaya
CHICAGO, United States
12.2016 - 11.2019
- Monitored labor and achieved daily goals, optimizing team performance.
- Served as a bartender, delivering quality cocktails and sake, enhancing the guest experience.
- Ensured health and safety compliance, maintaining high sanitation standards.
Education
Associate in Arts -
Harold Washington College
Chicago, IL01.2019
Advanced Honors Diploma - Japanese Major
Las Vegas Academy
Las Vegas, Nevada01.2015
Skills
- BASSET
- ServSafe
- Craft Cocktails
- Service Procedures
- Guest satisfaction
- Spirit knowledge
- Wine service
- POS systems
- Beer knowledge
- Communication
- Multitasking
- Bar operations
- High volume
- Inventory management
- Patience and tolerance
Timeline
Bartender/Supervisor
The Robey
05.2021 - 09.2024
Server
Ina Mae's Packaged Goods
07.2020 - 05.2021
Bartender
Bites Asian Kitchen
11.2019 - 03.2020
Shift Lead
Kizuki Ramen and Izakaya
12.2016 - 11.2019
Associate in Arts -
Harold Washington College
Advanced Honors Diploma - Japanese Major
Las Vegas Academy