Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Michael Childs

Chicago,IL

Summary

Accomplished Manager with a proven track record at Catch 35 Chicago and Rock Bottom Brewery, enhancing operational efficiency and elevating customer satisfaction to secure a Diners Choice Award. Expert in Financial and Operations Management, I significantly reduced inventory costs and was awarded the title of Employee of the Year across 500+ CraftWorks stores. Fluent in POS systems and adept at Performance Management, my leadership consistently delivers impactful results.

Overview

25
25
years of professional experience

Work History

Manager

Catch 35 Chicago
08.2021 - Current
  • Created from scratch daily/weekly/monthly sidework and checklists for all FOH positions.
  • Created and maintained POS buttons and routing for TOAST system.
  • Maintained costs for bar, including taking Inventory level from 40K down to 18K.
  • Wrote schedules, dealt with PTO/Sick leave, and did Payroll on a bi-weekly basis.
  • Helped bring Open Table reviews from 4.5 to 4.8 out of 5, resulting in a Diners Choice Award.


AGM

Rock Bottom Brewery
01.2000 - 08.2021
  • Went through P&L on a weekly basis in order to maintain costs, find and deal with variances, and explain income and expenses.
  • Was named Employee of the Year for the entire company (500+ stores) in 2015.
  • Part of the team that came up with GABF (Great American Beer Festival) and Polar Beer Fest.
  • Trained employee's and opened new stores, including Daytona Beach FL., Indianapolis, and Yorktown IL.


Education

Bachelor of Arts -

University of Wyoming
Laramie, WY

Skills

  • Financial Management
  • Operations Management
  • Performance Management
  • ServSafe Manager
  • ServSafe Alcohol
  • Basset
  • Fluent in POS Aloha and Toast
  • Marketing

Certification

ServSafe Manager

ServSafe Alcohol

Illinois BASSET

ANSI Food Protection Manager

Chicago Foodservice Sanitation Manager

Timeline

Manager

Catch 35 Chicago
08.2021 - Current

AGM

Rock Bottom Brewery
01.2000 - 08.2021

Bachelor of Arts -

University of Wyoming
Michael Childs