Allex Flores

Goal-oriented Customer Service Manager with extensive experience in leading teams, ensuring operational excellence, and delivering exceptional customer experiences. Proven ability to develop and mentor team members, foster positive relationships, and promote a safe and efficient work environment. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Spanish (Native)

Please note: Although my resume indicates 3 different companies (Verizon  Communications, Frontier Communications and Ziply Fiber) and a work history  going back to December 2005 till January 2024.It can be misleading. Verizon sold  off part it's the region to Frontier and Frontier then sold off part of its region to  Ziply. For the most part the only things that changed were to company logos and  color. All of my skills were learned and applied during my employment since 2005.  I was also asked to be a member of a team that reviewed and implemented (Best  Practice) between the new leadership and the current management teams).