Alley Francoeur
Tolland,CT
Summary
Human Resource executive with over two decades of experience in driving strategic workforce planning and organizational transformation. Demonstrates exceptional skills in technology transformation, talent management, and business strategy, effectively collaborating with senior leadership to align human resources initiatives with business objectives. Renowned for fostering innovative HR solutions and enhancing employee engagement, aiming to propel organizations towards future success. I take pride in inspiring and engaging organizations through my charisma and compassion. I intuitively understand people and seek to understand their needs in order to help in any way I can. Passionate leader focused on developing human capital for the greater good of the employee and the organization as a whole.
Overview
23
23
years of professional experience
Work History
Vice President, Human Resources, Shared Services
Hartford HealthCare Corporation
01.2020 - 01.2024
- Strategic thought leader and business partner for Hartford Healthcare’s executive team. HR leader for the Shared Services organization which included all shared services functions for HHC; Human Resources, Finance, Legal, IT, Pharmacy, Integrated Care Partners, Innovation, Strategy and Transformation, Revenue Cycle, Supply Chain, Finance, Marketing, Compliance, and the entire executive team.
- Guide, coach and counsel the executive team on HR strategies, enhancing organizational efficiency.
- Spearheaded transformative HR initiatives, aligning organizational structure with strategic goals and fostering a culture of innovation and growth.
- Orchestrated multiple organizational redesigns, driving significant improvements in efficiency and productivity across Shared Services.
- Pioneered return-to-office policy, shaping the future workforce model across the entire organization.
- Foster executive partnerships, providing strategic counsel on HR matters and facilitating crucial talent discussions for director-level and above positions.
- Cultivated a high-performing HR team through strategic recruitment and development initiatives, elevating the function’s impact on business outcomes.
- Conducted comprehensive workforce analytics to identify skill gaps, informing data-driven decisions for targeted training and development programs.
2nd Vice President, Human Resources
Travelers Insurance
01.2001 - 01.2020
- Strategically led Enterprise-wide Technology and Strategy leadership teams with a focus on organizational design, executive coaching and change and transformation.
- Facilitated several strategic organizational designs which drove major changes that included redesigning the organization to support the needs of the business as well as position us for the future.
- Led managed service contract initiatives, coordinating with leaders to address employee impacts and develop crucial enterprise-wide communications.
- Pioneered the creation of a Software Engineering job family and discipline taxonomy, enhancing talent management and career development processes.
- Developed and implemented a Hub Strategy across the enterprise, optimizing resource allocation and improving operational efficiency.
2nd Vice President, Human Resources-Business Insurance Operations
Travelers Insurance
01.2018 - 01.2019
- Strategic business partner providing executive level HR direction, counsel and strategy for Business Insurance Operations. Drove results and influenced the senior leadership team around strategic business objectives and imperatives. Strategic thought leader in planning, implementing and developing human resource strategies to support business transformation.
- Executed and delivered a people strategy that included a more robust employee experience for Operations professionals which included: Flexible work arrangements, career journey mapping, reward and engagement programs and more focused development for leaders.
- In partnership with the technology organization, designed and developed a tool that allowed leaders to see real-time employee data and make organizational decisions on demand.
- Effectively managed a team of HR professionals providing leadership, coaching and development.
2nd Vice President, Human Resources-Business Insurance Technology
Travelers Insurance
01.2012 - 01.2018
- Strategic business partner for the Business Insurance Information Technology Organization with direct support of the CIO and the senior leadership team.
- Provided executive leadership coaching to the CIO, enhancing strategic decision-making and organizational effectiveness.
- Spearheaded strategic organizational restructure, aligning IT with business needs and maximizing capabilities for Travelers Insurance Technology.
- Developed and implemented Workforce Planning tools, providing insights into current and future organizational needs, highlighted in company-wide HR webcasts.
- Led Workforce Transformation initiatives, driving innovative solutions and talent development across the enterprise.
- Provided coaching on all compensation, recruitment, performance management, resource planning, employee relations, engagement and retention activities.
- Pioneered Agile Job Family creation across the enterprise, revolutionizing technology role classifications and career pathways.
Director, Human Resources Personal Insurance Technology
Travelers Insurance
01.2006 - 01.2012
- Human Resource Generalist for the Personal Insurance Information Technology Organization with direct support of the CIO and the senior leadership team.
- Designed, delivered and executed on a Strategic Workforce planning tool and process that allowed the business to see real time data to assess organizational needs.
- Identified opportunities and assisted in implementing strategies that aligned to the broader technology strategy.
- Facilitated and drove a complex organization redesign which resulted in allowing the organization to work with more agility.
Manager, Human Resources
Business Insurance Underwriting
01.2004 - 01.2006
- Large, Middle, and Small Commercial Markets, Legal, Finance
Consultant, Human Resources
01.2001 - 01.2004
- Inland Marine, Agribusiness, Boiler and Machinery
Education
B.S. - Business Administration
Southern CT State University
New Haven, CT01.2001
Regional Leadership Forum Graduate - undefined
Society for Information Management
Hartford, CT01.2018
Certified Executive Coach Training - undefined
College of Executive Coaching
Philadelphia, PA01.2012
Master of Science - Organizational Behavior
University of Hartford
West Hartford, CT01.2006
Developing and Implementing effective affirmative action plans
EEAC
01.2005
Human Resource Management Certificate Program
St. Joseph College
West Hartford, CT01.2003
Certificate - Employee Relations and the Law
IAML
01.2003
Skills
Strategic Thought Leader
Relationship Builder
Business Strategy
Team Leadership
Critical Thinking
Affiliations
- Governor’s Partner Prevention Program Board Member 2018-2020
- Treasurer, Governor’s Prevention Partner Program 2017-2020
Timeline
Vice President, Human Resources, Shared Services
Hartford HealthCare Corporation
01.2020 - 01.2024
2nd Vice President, Human Resources-Business Insurance Operations
Travelers Insurance
01.2018 - 01.2019
2nd Vice President, Human Resources-Business Insurance Technology
Travelers Insurance
01.2012 - 01.2018
Director, Human Resources Personal Insurance Technology
Travelers Insurance
01.2006 - 01.2012
Manager, Human Resources
Business Insurance Underwriting
01.2004 - 01.2006
2nd Vice President, Human Resources
Travelers Insurance
01.2001 - 01.2020
Consultant, Human Resources
01.2001 - 01.2004
Regional Leadership Forum Graduate - undefined
Society for Information Management
Certified Executive Coach Training - undefined
College of Executive Coaching
Master of Science - Organizational Behavior
University of Hartford
Developing and Implementing effective affirmative action plans
EEAC
Human Resource Management Certificate Program
St. Joseph College
Certificate - Employee Relations and the Law
IAML
B.S. - Business Administration
Southern CT State University
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