Federal Aviation Administration for Technology Trend Group
Edmond
1
Language
1
Certification
9
years of professional experience
Detail-oriented Administrative Assistant and Office Manager with strong computer proficiency and exceptional organizational skills. Experienced in managing daily office operations, coordinating schedules, maintaining records, and supporting teams to ensure efficient and professional workplace environments.
Work History
General Clerk I
1 Year 8 Months
Federal Aviation Administration for Technology Trend Group | 12.2024 - Current
Document and modify procedures to increase productivity and reduce errors.
Check the reassembling of source documents upon completion.
Clean, repair, and categorize incoming mail and faxes to help assist our document imaging department.
Knowledge of medical terminology and the ability to separate different medical documents per guidance.
Knowledge of legal terminology and the ability to separate different legal documents per guidance.
Ability to use multiple in-house computer applications i.e. DIWS web, outlook, etc.
Process incoming faxes.
Deliver general administrative support.
Modify notes in in-house application DIWS.
Familiar with privacy act and HIPAA.
Ability to work large number of volume files with minimal errors.
Ability to keep documents well organized.
General Clerk 1
1 Month
DJW CONSULTING LLC | 11.2024 - 12.2024
Document and modify procedures to increase productivity and reduce errors.
Checks the reassembling of source documents upon completion.
Clean, repair, and categorize incoming mail and faxes to help assist our document imaging department.
Knowledge of medical terminology and the ability to separate different medical documents per our guidance.
Ability to use multiple in house computer applications i.e DIWS web, outlook, etc.
Familiar with privacy act and HIPPA.
Ability to work large number volume files with minimal errors.
Administrative Assistant
1 Year 7 Months
LIG Capital Management | 11.2022 - 06.2024
Managed multiple new platforms, including Charles Schwab and Advyzon.
Worked on multiple projects which required close attention to detail on data entry.
Managed and oversaw general office duties such as answering phones, greeting clients, routing calls, messages, and emails.
Worked with multiple computer systems, including Google, Microsoft, and Adobe platforms, and company specific systems for digitally filing paperwork and processing client information.
Provided superior client services, with sensitivity to resolving client needs.
Handled all supply management and maintained office supply inventory.
Communicated with Advisors about any concerns or client needs.
Managed online and paper applications for clients through the Charles Schwab platform.
Managed sensitive information.
Experienced in Outlook, Excel, and Acrobat.
Able to type 50 wpm.
Office Manager
10 Months
Insurance and Investment Agency | 01.2022 - 11.2022
Performed and oversaw general office duties such as answering phones, greeting clients, routing calls, messages, and emails.
Worked with multiple computer systems, including Google,Microsoft, and Adobe platforms, and company specific systems for digitally filing paperwork and processing client information.
Provided superior client services, with sensitivity to resolving client needs.
Handled all supply management, including ordering and sourcing vendors, and maintaining office supply inventory.
Communicated with agents about policies and accounts.
Managed online and paper applications for clients.
Worked with auditors to ensure accuracy and compliance with current laws and regulations.
Communicated with home office daily via phone and fax.
Access Specialist
2 Years 4 Months
Metropolitan Library System | 09.2019 - 01.2022
Managed library materials and patron registration at circulation desk.
Provided excellent service based on each patron's individual needs.
Processed books for technical services, including checking volume, number, and physical condition.
Catalogued, shelved, and weeded books to keep materials organized for patron use.
Received holds, processing them through a library specific computer system, CarlX.
Managed quarantine room and book drop.
Worked with multiple computer systems.
Store Manager
10 Months
Easy Freezy Freezer Meals | 09.2018 - 07.2019
Managed the store as a whole, and part time employees.
Maintained store inventory, including managing trips and vendors, processing and receiving.
Worked with our computer system for the cash register managing the money that came in daily.
Provided excellent customer service, making sure each customer enjoyed their experience and left with everything they needed.
Managed billing and payroll.
Cashier
11 Months
Walmart | 10.2017 - 09.2018
Handled cash register and handling of money experience.
Handled discontent customers, providing them with compassion and understanding.
Trained for Customer Service desk, to be able to provide best care for customers.
Adhered to a strict schedule.
Manager
1 Year
ALFREDO'S | 08.2017 - 08.2018
Managed workers' schedules.
Provided excellent customer service.
Maintained a clean and organized workspace.
Managed the cash register.
Ensured our restaurant was up to date with all current codes and laws.
Managed social media accounts.
Education
Some college - Education
Oklahoma Christian University | Edmond, OK | 12-2002
High school diploma
Greater Tulsa Christian Academy | Tulsa, OK | 05-2001
Skills
Document management
Records management
Attention to detail
Organizational skills
Task prioritization
Correspondence handling
Appointment scheduling
Calendar management
Client support
Client development
Microsoft Excel
Microsoft Outlook
Microsoft Word
Digital organization
Administrative experience
Communication skills
Additional Information
Authorized to work in the US for any employer
Certification
Certified Notary Public
Driver's License
Languages
English
Timeline
General Clerk I
Federal Aviation Administration for Technology Trend Group