Dedicated professional with strong skills in customer service, time management, and verbal communication. Proven ability to facilitate peer support sessions and implement effective treatment plans, enhancing academic success and community engagement.
Work History
Connections Peer Mentor
3 Months
Utah State University, USU | 05.2026 - Current
Mentored undergraduate students, providing guidance on academic resources and university policies.
Developed and implemented workshops focused on study skills and time management strategies.
Facilitated peer support sessions to enhance student engagement and academic success.
Collaborated with faculty to address student needs and improve retention rates.
Registered Behavior Technician
3 Years 3 Months
ABS Kids | 05.2023 - Current
Implemented individualized treatment plans to support clients' behavioral goals.
Conducted data collection and analysis to track client progress and adapt strategies.
Collaborated with interdisciplinary teams to enhance service delivery and client outcomes.
Provided training and support to new staff on best practices in behavior intervention.
Executive Director of Operations (SAA)
11 Months
Utah State University, USU | 05.2025 - 04.2026
Collaborated with leadership to create strategic plans addressing long-term operational goals.
Directed strategic initiatives to enhance organizational effectiveness and operational efficiency.
Managed social media platforms, creating compelling content that increased audience interaction.
Collaborated with cross-functional teams to produce multimedia campaigns aligning with marketing goals.
Mentored junior team members, fostering skill development in digital content creation and strategy execution.
Shift Lead
1 Year 11 Months
Crispy Cones | 06.2021 - 05.2023
Trained and mentored new team members on product preparation and customer service standards.
Supervised daily operations, ensuring smooth workflow and adherence to safety protocols.
Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
Implemented inventory management practices, optimizing stock levels and minimizing waste.
Trained new employees and delegated daily tasks and responsibilities.